PAPA JOHNS - Shift Lead

PROUD TO SERVE AND SUPPORT OUR COMMUNITY SINCE 1993. We still believe our best ingredients are our people. Like on our pizza, they combine in unique ways to deliver a world-class product.

We believe that having a Papa John’s family that fully reflects and embraces us locally is the right way to do business and allows us to better serve ALL customers.

We are committed to maintaining a diverse and inclusive culture where team members from all backgrounds and experiences are the best they can be.

We encourage our team member to think outside the box, to take sensible risks that will make the business better. Here, it’s not uncommon for a team member to transition into management.

The career opportunities are tremendous. If you have a passion for quality, a mind for business and willingness to work together, you’ll be well on your way to a successful career with us.

And as you grow, we’ll be there to encourage you, recognize you and provide the resources you need to accomplish your professional aspirations

Come join the Better Ingredients, Better Pizza Team as a Shift Leader!

Shift Leaders supervise shifts and / or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability.

Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems.

Perks? Glad you asked!

• Tips and mileage reimbursement paid out nightly
• Affordable health insurance options
• Flexible hours
• Pizza discounts (of course)
• Opportunities for career growth

What You'll Do :

• Demonstrate operational skills including making quality products and ensuring each product meets Papa John's standards and accurately reflects the customer's order
• Provide prompt and friendly customer service
• Solicit, share and utilize customer feedback to improve restaurant operations and build brand loyalty
• Communicate, train and promote quality standards to restaurant team members
• Supervise a restaurant team, maintaining adequate staffing levels, properly training team members, ensuring compliance with all Papa John's policies and procedures, and coach to improve performance.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the PROFIT system.
• Execute cash management duties with POS and shift reports, assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss
• Manage company's assets by ensuring the restaurant is clean, safe and organized and complies with safety and security standards at all times

PHYSICAL DEMANDS. While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly / strongly and simply / lightly with hands, and use fine finger dexterity.

The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and / or down, push or pull, and lift and / or move up to 50 pounds.

Occasionally, the team member is required to sit, climb, balance, push and / or pull, and lift and / or move over 51 pounds.

Must be at least 18 years old

• High School diploma or GED
• Must be able to work flexible hours including nights and weekends
• Valid State Driver's License
• Acceptable motor vehicle record (specific requirements may vary but your record does not have to be perfect)
• Valid Insurance Verification
• Access to reliable transportation
30+ days ago