Sales Supervisor: Grown Brilliance (Fine Jewelry)

Our store teams are the heart of Leap ! We are looking for a driven Sales Supervisor for our Grown Brilliance boutique on Melrose in Los Angeles.

This leader will play an integral role in developing a world-class store team and delivering top-notch customer experience.

The Leap platform launches and operates insight-driven retail stores for modern brands with better performance and less risk.

Among the trailblazing brands we work with are : ASTR the Label, Frankies Bikinis, Malbon Golf, ThirdLove, True Classic Tees and many more.

What We’re Looking For : Influence and inspire a team to create memorable in store experiences and foster a positive environment Execute action plans in partnership with the Store Leader to drive sales and client engagement Ensure store standards are maintained;

cleanliness, visual merchandising and operational tasks (inventory counts, tagging, receiving + processing shipment) Support with activations and new store openings as needed Embrace learning and leveraging new technologies, systems, apps, etc.

• experience with Shopify, Endear, Slack, Google Office is a plus Ability to operate independently and work effectively under pressure, support completion of store opening / closing procedures Keep an agile work schedule;
• including days, nights, weekends, holidays 1+ years of direct and / or indirect management experience 2+ years of retail experience in luxury (accessories, jewelry, handbags, bridal);

GIA certification preferred Must be at least 18+ years of age Maintain an active floor presence, including standing and walking for extended periods of time Comfortability using a ladder and lifting a maximum of 50lbs Who YOU Are : People Leader- effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders.

Customer Obsessed / Hospitality Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.

Adaptable & Entrepreneurial - navigates a matrix environment, remaining nimble and flexible, maintaining a growth mindset to identify root causes and creative problem solve.

• Collaborator- actively seeks and provides feedback, thrives on building relationships and working with teams. Professional- punctual, accountable and honest;
• takes initiative and demonstrates strong work ethic. Brand Advocate / Category Expert- keeps up with trends / fashion / news in related industry;

shows passion and ability to teach and educate employees + customers on product. Detail Oriented - operates with high efficiency and effectiveness, consistently produces polished and quality work.

Measures of Success : Drive sales goals through Key Performance Indicators : Conversion, Average Order Value (AOV) and Units Per Transaction (UPT) Clienteling : Client Outreach, Networking NPS (net promoter score) Ability to accomplish tasks + meet deadlines effectively Leap Perks : Employee discount Commission + Bonus Eligible 401K Accrued PTO for those eligible (blackout periods apply) Medical, Dental & Vision benefits (must avg 32hrs+ / wk) Employee Assistance Program If you’re passionate about helping emerging brands succeed and being an integral part of the revolution of retail, a career at Leap could be your ideal match.

Leap.com Salary : $21 / hr. - $23 / hr. In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team.

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