Service Coordinator - Residential Door

Job Description

Job Description

Overhead Door Company of Atlanta™ , a DH Pace Company, Inc., is seeking to hire a Service Coordinator who will effectively coordinate field employees to provide service to the customer’s satisfaction.

This is a great opportunity for anyone looking for a foot in the door in operations management. If you have experience with project management, scheduling, dispatching, administration, or customer service, please apply!

Job Responsibilities :

• Schedule technicians to customer job sites
• Continually ensure technicians’ schedules are cleared of completed job tickets and that open job tickets are in correct technicians’ schedules for materials ordered, billing and voided tickets
• Provide accurate work orders and picking lists to the warehouse for inventory pulling
• Work with service quotes
• Other duties as assigned

Job Requirements :

• High School Diploma or Equivalent (preferred)
• Proven ability to implement process improvements
• Must have excellent communication and organizational skills with mechanical and mathematical aptitude
• Ability to effectively communicate and represent the company in a professional manner
• Must have the understanding and willingness to work overtime as necessary, to include weekends

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products.

The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2022 company-wide sales $900+ million.

We set the tone for success :

• Exposure to tenured DH Pace and Door leaders who will invest time in teaching our service-based sales business model
• A hands-on approach to learning by doing as you come into our organization and are exposed to the various products, services and customers we sell to in the Atlanta Metro Area.

Our benefit offerings include :

• Medical, dental, and vision options : Available on the 1st day of the month following your start date!
• Paid time off plan : 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
• Paid Holidays : New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Floating Holidays : Up to 2 floating holidays per year
• Competitive compensation : Including annual performance evaluations!
• 401k retirement plan : Including an employer match!
• Company paid : Life insurance, short-term disability, & long-term disability and more!

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc.

without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

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