Sales Support Specialist

Job Description

Job Description

ABOUT THE COMPANY

Switchgear Solutions has 30 years of experience as an industry leader in the sales and service of electrical power delivery equipment to utility companies and heavy industry.

We offer a wide variety of field, shop, construction and engineering services for power distribution and control equipment.

From custom turn-key projects, manufacturing custom engineered products, equipment maintenance, power quality testing and emergency / disaster services we extend our support to a wide range of customers.

ABOUT THE POSITION

The ideal candidate will have experience in procurement, quotations and / or supply chain, and is able to effectively communicate with vendors and customers.

Candidate must be detail-oriented and able to re-prioritize work in a rapidly changing environment. Experience is preferred, but not required as training would be provided to the right candidate.

RESPONSIBILITIES

• Provide support for all procurement functions, including : competitive sourcing, purchasing, and arranging for shipment of materials
• Respond appropriately and professionally to customer inquiries
• Work with vendors and / or internal departments to provide comprehensive quotes to customers
• Review customer specifications and work with vendors and internal departments as needed to ensure quotes are technically correct and competitive
• Process customer orders from receipt of order to project completion, including : initial order entry and setup, issuance of purchase orders to vendors, and / or coordinate order with internal departments as required
• Coordinate with Sales Representatives to determine and / or clarify customer project requirements
• Support internal departments with their purchasing and quoting needs
• Various administrative and clerical duties

EXPERIENCE

• 2+ years experience with purchasing, quoting, or supply chain
• Experience interfacing and communicating with all levels of an organization
• Knowledge of contract principles
• Construction / Electrical industry experience or knowledge
• Thorough attention to detail
• Strong prioritization skills
• Able to work with time sensitive deadlines on a regular basis
• Reliable, organized, detail-oriented, and focused
• Strong analytical and problem-solving skills
• Able to professionally represent the company and exercise discretion when in supply chain related decisions
• Adaptable to a rapid changing and demanding environment
• Able to communicate clearly and professionally (both orally and written)
• Possess good negotiation and problem resolution skills
• Familiar with procurement and quoting processes
• Able to work independently while having a team mindset and working as a dynamic unit
• Competent with Microsoft Word, Excel, and Outlook
• Driving to customers and vendors may be required in this role.
• Must be willing to confidently submit to the background and drug screening process.

Switchgear Solutions is an Equal Opportunity Employer. We prohibit discrimination against any job applicant based on protected characteristics.