Employee Relations Support Specialist

Position Focus :

Reporting to the Associate Director of Employee Relations, provides administrative support with various projects as well as comprehensive operating, reporting, project, resource and workday transactional support to the Associate Director(s) and a team of HR Business Partners.

Serves as a liaison with all other specialist offices of Human Resources and University departments, researches and triages requests to appropriate individuals and / or units.

May create and maintain tracking systems to support the work of the office. Prepares and formats reports and / or presentations.

Plans meetings, manages calendars, and performs other administrative responsibilities as needed.

Essential Duties

1. Oversees and coordinates administrative, program, and office activities. Establishes, selects, implements, and coordinates office procedures and systems.

Serves as principal source of information to students, staff, and faculty on policies, procedures, programs, and office activities.

2. Oversees, instructs, and coordinates activities of support staff. Oversees the preparation of materials for grants, contracts and budgets.

Monitors expenditures and reconciles financial statements. 3. Provides editorial support for a journal / publication. Proofreads and edits material for grammatical and factual accuracy.

Tracks copy through various editing and production stages. Communicates with authors, printers, and others concerned with published work.

4. Determines administrative, facility, and equipment needs for symposia, lectures, seminars, and conferences. Assembles and arranges for necessary items.

Determines sources of data. Compiles, synthesizes and manipulates data. Summarizes findings and writes reports or portions of reports.

5. Greets visitors. Answers and screens telephone calls. Assesses nature of business. Responds to requests for information and provides assistance.

Screens and responds to mail. 6. Formats, keyboard, proofread, and edits correspondence, reports, manuscripts, grants, and other material.

Assembles attachments and corresponding material. Reviews outgoing material for completeness, dates, and signatures. Composes substantive correspondence and written material.

7. Coordinates travel arrangements. Schedules and coordinates meetings and appointments. Orders and maintains inventory of supplies.

Takes minutes or dictation. Performs additional functions incidental to office activities.

Required Education and Experience

• Six years of related work experience, four of them in the same job family at the next lower level, and high school level education;
• or four years of related work experience and an Associate's degree; or little or no work experience and a Bachelor's degree in a related field;

or an equivalent combination of experience and education.

Required Skill / Ability 1 :

Ability to work in a fast paced environment with a proactive approach to solving problems.

Required Skill / Ability 2 :

Well-developed computer skills and ability to utilize multiple systems including Microsoft Office (Word, Excel, Outlook, PowerPoint), create spreadsheets and utilize relational databases required to look up, enter and extract information i.

e., Workday, STARS, FileNet, Kronos, etc. Ability and willingness to learn new technology, systems and processes.

Required Skill / Ability 3 :

Demonstrated strong written and oral communication skills. High attention to detail and accuracy.

Required Skill / Ability 4 :

Demonstrated administrative support skills. Proven flexibility in recognizing urgent priorities and taking steps to resolve problems.

Required Skill / Ability 5 :

Demonstrated initiative and follow-through on projects, taking ownership for assigned functions. Ability to thoroughly think things through, proactively approach problem solving, and have the ability to anticipate customer needs and next steps.

Preferred Education, Experience and Skills :

Experience working in a confidential human resources environment, or similar.

Weekend Hours Required?

Evening Hours Required?

Drug Screen

Health Screening

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements.

All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here :

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position.

Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement :

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans.

Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.