A company is looking for a CX Project Manager to support the Generative AI team in executing customer experience programs.
Key ResponsibilitiesEnsure AI programs align with enterprise-level experience principles for human-AI interactionDevelop customer experience strategies based on insights and business prioritiesManage stakeholder expectations and deliver excellence in project outcomesRequired Qualifications and EducationBachelor's degree in Marketing, Design, or Business preferred7+ years of relevant experience in customer experience and strategy5+ years of experience in designing and implementing customer experience education programsDemonstrated ability to facilitate workshops on customer journey mappingPractical expertise in AI / ML, with a proven understanding of the AI landscape
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A company is looking for a CX Project Manager to support the Generative AI team in executing customer experience programs. ...
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