BARTENDER/SERVER-MACKINAW

Location Mackinaw City, MI BARTENDER / SERVER-MACKINAW

Job Description :

Job Summary : The Bartender / Server will provide upbeat, positive, friendly, and excellent service to every guest who approaches the bar / dining area while preparing and pouring drinks, serving food and placing food orders for guests.

Primary Duties & Responsibilities :

• Smiles and makes eye contact, greets, welcomes and invites our guests back.
• Waits on all guests and serves food as well as beverages and bartend
• Anticipates the needs and wants of our guests.
• Uses product knowledge to up-sell and suggestive sell.
• Prepares drinks with proper portions and ingredients.
• Keeps a neat and clean environment at all times and abides by all health codes.
• Operates POS (Point of Sale) system, handling all beverage sale transactions.
• Operates liquor dispensing system as required or utilizes pour measuring device.
• Maintains respectful control over guests at all times and assists management by informing them of guest complaints.
• Ability to monitor guest consumption and respond according to TIPS training.
• Keeps the bar area stocked, cleaned and ready for guests at all times.
• Operates a cash register, rings in proper amounts and gives guests correct change.
• Accounts for all cash, charge and hosted sales and maintains integrity of all financial controls and responsibilities.
• Attends to guests needing service at the bar or dining area in a quick and efficient manner.
• Arranges bottles and glasses to make attractive display.
• Replenishes bar snacks such as chips, pretzels and nuts.
• Replenishes supplies / cups, spears, napkins, and ice.
• Maintains inventory control.
• Completes any side-work, set-up or closing duties as assigned.
• Attends all meetings and / or training sessions as required.
• Maintains grooming and appearance according to specified grooming and appearance policies.
• Removes and empties all trashcans within the bar and dining area
• Performs all other assigned duties within the scope of work.
• Follows all direction and assigned duties as given by the Mukwa Supervisor.

System Access : Agilsys InfoGenesis, ADP eTime, and Attendance Counts

Upholds Odawa Casino Mission statement in all aspects of position :

Mission :

We create excitement and memories.

Values :

We create a culture that provides :

• A fun, rewarding, safe, and consistent environment for our Team Members.
• A warm reception, welcoming environment, and friendly atmosphere.
• An optimal entertainment experience through exceptional service.
• Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.
• A contribution and connection to the community.

Preference : Applies to Native Americans in accordance with applicable tribal law.

Job Requirements :

Minimum Qualifications :

• Must be at least 18 years old.
• One (1) year bartending or working in the service industry or a combination of education experience.
• Knowledge of POS (Point of Sale) system and bar equipment.
• Must be able to anticipate customer needs, and expectations.
• Flexibility with available shifts and days off preferred (shifts often include nights, weekends, holidays and overtime as needed).
• Responsible for following established departmental procedures and all applicable laws and show responsibility by practicing methods that were taught through our TIPS program.
• Must be able to lift and carry up to 50 lbs.
• Must be able to bend, kneel and reach.
• Must be able to be on feet for long periods of time.
• Ensures accuracy when counting down cash registers.
• You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position.
• Must be able to meet Odawa Casino Resort internal training requirements.
• Must be able to obtain a key gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.
• Must maintain the highest level of confidentiality at all times.

Must be able to obtain a gaming license in accordance with the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.