Director of Client Partnerships

We are looking for a dynamic Director of Client Partnerships to join an integrated

cross-agency team committed to creating amazing work, driving a profitable business,

maintaining great team morale and delivering bottom-line results. The success of the

entire agency team, the health of our client relationships, agency profitability, and work

quality start and stop with you. You'll build a successful team around client needs, skills

and budget, always focusing on delivering excellence for your clients.

You'll bring a professional and structured approach to business and strategy that

reflects the culture, service, and capabilities of Cornett championing best-in-class work

on behalf of the agency. You will be measured on the quality and value of your thought

leadership, your ability to nurture relationships at the senior most levels of the client

organization, and your success at delivering account plans, targets, and business

objectives.

WHAT WILL YOU DO?

Develop and manage client relationships to be seen as a leader and trusted

advisor - balancing company and client needs

Develop and communicate innovative, creatively brilliant, hardworking ideas that

move the client's brand, business, and client / agency relationship forward

Provide vision, inspiration, and strategic thought leadership to both the agency

team, and our clients

Drive innovation and continually push for fresh thinking and what is next with

internal teams

Act as an escalation point for client issues and create opportunities for

incremental services

Focus on growing and training new senior leadership to tackle the future of the

business

Engage a multi-disciplinary and multi-agency leadership team to ensure work is

meeting / exceeding client expectations

Ensure a collaborative approach internally and across agency partners to ensure

happy and productive working relationships

Motivate Cornett teams through effective communication, leadership, and

guidance.

• Business Lead for assigned clients
• Establish, own and foster senior client relationships
• Understand our client and prospect's business, brand and customer behaviors to

develop winning strategies

Constantly tracks the market and competitive sets, on top of innovation, latest

business trends and cultural happenings.

Responsible for overall client satisfaction and ensures the client is getting the

best results from the entire agency team.

• Responsible for client growth / revenue and cross-disciplinary team leadership.
• Develop and lead the execution of the vision and strategy for the assigned

client / s

Lead annual account plan development and execution to deliver agreed

growth / client satisfaction goals

Regularly and convincingly communicate agency value delivered to client's

business to ensure strength of continued relationship

Identify, propose and close organic growth opportunities that impact our client's

business

Financial management of the business (single client or portfolio of clients)

including contract negotiations, annual and monthly revenue forecasting, and

budget management

Develop and fosters strong, high-performing team including selective recruiting,

coaching, regular feedback sessions and career development support

• Champions sharing across teams and case study creation
• Actively contributes to agency culture and Client Partnership capability

development

• Responsible for Client growth / revenue and cross-disciplinary team leadership.
• Works with peers across disciplines to plan, staff, and manage scopes and

engagements.

Establish revenue forecasts / targets for Cornett clients and manage team

operations to ensure on-target utilization, revenue and proper skillset casting for

shifting business requirements

WHAT SHOULD YOU HAVE?

You need to be a highly motivated, organized, and passionate individual willing to tackle

demanding tasks. You will need a strong desire to learn and an eagerness to help. To

thrive, the Director of Client Partnership will have an astute attention to detail and

quality.

An industry leader with 15+ years of experience in Account Management

experience in Advertising and Marketing

A brilliant operator with demonstrated understanding of Customer Relationship

Management, Content Management, and Marketing

A collaborative individual with proven ability to establish and nurture strong and

productive client relationships from C-Suite downwards

• A trusted partner
• A strong communicator and skilled storyteller
• Smart and nimble with an incredible work ethic
• Someone who sets the bar high and holds yourself & others accountable

WHAT DO YOU GET?

• 401k
• Health Insurance (PPO & HSA Options)
• Dental and Vision Insurance
• 15 days of PTO a year
• Free Parking
• Salary based on experience

ABOUT CORNETT

Named a 2021 Small Agency of the Year, Gold Southeast by Ad Age. We are proudly

small, independent, and female-owned.

We're a collective of fun-loving, intelligent, imaginative, driven, and sometimes rowdy

weirdos. Like any good Kentuckian, we're genuine and hospitable. We don't like big

egos. We're open-minded. We play nice. We share. We're fostering a culture centered

on inclusiveness, where all of our people can show up daily and be 100% themselves

and feel 100% comfortable, celebrated and respected for the perspective they bring to

CORNETT.

Our goal is to be an agency where any brand can come to us with any audience and

challenge, and we can deliver and connect culturally beyond their wildest expectations.

ABOUT LEXINGTON

If you've been to Lexington, you love it. If you haven't been, you will. A beautiful,

culturally rich place full of good people. For a mid-sized city, we have an oversized but

tight-knit creative community that permeates everything-food, art, bourbon, music, and

industry. A little bit Southern, a little bit Midwest, making for a vibe that's unique but the

best of everything.

We're surrounded by rolling hills and gorgeous horse farms, with a thriving, bustling and

constantly evolving downtown. Within a short drive, you can see where the Bluegrass

kisses the Appalachian Mountains. You can chase waterfalls. You can hike into absolute

seclusion. And you can explore the Red River Gorge, one of the best-kept geological

wonders in America.

Not to mention, the cost of living makes you feel like you're getting away with

something.

Like we said, there's a lot to love about our big little city.

WHO IS IN CHARGE HERE?

The position reports to the President.

The position is located in Lexington, KY