SCHEDULING CALL CENTER REPRESENTATIVE
FULL TIME OPPORTUNITY
HOURS : 7 : 30AM-4 : 00PM
JOB SUMMARY : Performs centralized scheduling for a medical practice's physicians and mid-level providers across all locations.
Receives all incoming calls to the central appointment line, answers and responds to all questions in a customer-friendly manner and directs all non-appointment calls to the appropriate location.
Coordinates on-line appointment making and follow-up, and distributes patient information as needed.
ESSENTIAL FUNCTIONS :
- Customer Service - As the first point of contact for virtually all the practice's patients, the Scheduling Center Representative is required to maintain a positive, friendly, and helpful attitude with patients at all times.
- Appointment Scheduling - The Scheduling Center Representative is responsible for scheduling and coordinating appointments for all the practice's physicians and mid-level providers across all identified locations.
- Referring Physicians - The Scheduling Center Representative is responsible for coordinating appointments coming into the practice from referring physicians.
- Registration - Referring Physicians The Scheduling Center Representative is responsible for coordinating appointments coming into the practice from referring physicians.
REQUIREMENTS : Formal working knowledge; equivalent to an Associate's degree (2 years college); requires knowledge of a specialized field.
Experience : 1-3 years.
PI250730171
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The Scheduling Center Representative is responsible for scheduling and coordinating appointments for all the practice's physicians and mid-level providers across all identified locations. SCHEDULING CALL CENTER REPRESENTATIVE. As the first point of contact for virtually all the practice's patients, ...
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