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Customer Success Engineer

VirtualVocations
Burbank, California, United States
Full-time

A company is looking for a Customer Success Engineer to enhance customer engagement and support in healthcare technology.

Key ResponsibilitiesEngage with customers during the pre-sales phase, providing technical insights and assessing fit for their needsDrive the technical aspects of onboarding and implementation, ensuring successful deployment and integration of solutionsProvide expert troubleshooting and support for complex issues related to healthcare data exchange protocolsRequired Qualifications5+ years of experience in healthcare IT, customer success, or a related roleExperience with RESTful and / or SOAP APIs for workflow integration and automationStrong knowledge of healthcare data standards, including HL7, FHIR, and CDAExperience with project managementExperience with Mirth or other integration engines is a plus

10 days ago
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