Search jobs > Sunnyvale, CA > Help desk coordinator

Help Desk Coordinator

VirtualVocations
Sunnyvale, California, United States
Full-time

A company is looking for a Help Desk Coordinator II to deliver top-tier support and ensure a seamless customer experience.

Key ResponsibilitiesAddress and resolve network, device, and equipment issuesConduct remote troubleshooting for network-related problems and manage escalationsHandle escalated matters from property staff and perform additional assigned dutiesRequired QualificationsHigh School Diploma or GEDOver 2 years of customer service experienceMore than 1 year of technical support experienceFamiliarity with Ruckus, Juniper, and Cambium Access PointsExperience with Zendesk or another ticketing system

21 hours ago
Related jobs
Promoted
VirtualVocations
Sunnyvale, California

A company is looking for a Help Desk Coordinator II to deliver top-tier support and ensure a seamless experience for customers. ...

Promoted
VirtualVocations
Sunnyvale, California

A company is looking for a Help Desk Coordinator II to deliver top-tier support and ensure a seamless customer experience. ...

Promoted
VirtualVocations
Sunnyvale, California

A company is looking for an L1 IT Support Technician to provide technical support and enhance user experience. ...

Promoted
Year Up United Careers
Mountain View, California

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and g...

Promoted
JobRialto
San Jose, California

Health Care Associates will provide customer service to all patients in the call centre.Associates will answer calls, verify and update patient demographic information, screen for program eligibility, gather required information.Screen and schedule patient appointments based on medical need and esta...

Promoted
European Wax Center
Mountain View, California

LOVE TO HELP OTHERS LOOK AND FEEL FAB?  JOIN OUR TEAM AT EUROPEAN WAX CENTER! .European Wax Center is the world's leading experts in comfortable, and healthy body waxing!  As a Guest Service Associate, you’ll have the drive and dedication to hit the ground running.Our comprehensive training will pro...

Promoted
TeamLogic IT of Mountain View
Mountain View, California

We are seeking an experienced IT and networking professional with a broad range of skill sets and a desire to work in a team-based collaborative environment. Managing and monitoring our client's computers, network, servers, systems, and entire IT infrastructure. Qualified individuals must possess a ...

Promoted
DaVita Inc.
Palo Alto, California

Support experience with Office365, all major browsers, 3rd party popular applications, encryption software, anti-virus solutions, Virtual Desktop Infrastructure (VDIs), DNS, DHCP, Active Directory, file and printing services, and shared drives. Passion for customer support and a drive to help end-us...

Promoted
Lyra Technology Group
San Jose, California

Desktop Support Technician - Lyra Technology Group. Lyra Technology Group is seeking a Desktop Support Technician for one of their operating companies, UIS Technology Partners. Your work as a Desktop Support Technician will include several components:. Our ideal Desktop Support Technician has the fo...

Promoted
Silicon Valley Clean Energy
Sunnyvale, California

The position provides high level customer service within a white glove support model and works collaboratively with all SVCE teams, while assisting with IT projects and system vulnerability remediation. It is essential that SVCE continues to proactively engage with our customers and community stakeh...