Job Description
Commercial Insurance Account Manager
This position is responsible for managing client accounts, overseeing both new and renewal business while ensuring exceptional service and fostering strong client relationships.
Regular client interactions are a significant aspect of the role, necessitating strong communication skills. The ability to collaborate within a team framework to deliver exemplary service to clients is essential.
Attention to detail and consistency are also key attributes for success in this position.
Responsibilities :
- Analyze client data including, but not limited to : loss runs, coverage details, applications, and financial documents
- Provide swift response to policy and coverage questions
- Manage requests for additional information between the carriers and clients, related to both new business submissions and renewals for all lines of insurance.
- Manage the generation of certificates of insurance and Auto ID cards
- Manage the renewal timeline process
- Research and resolve complicated client issues
- Prepare new and renewal business proposals and supporting exhibits
- Develop and maintain working relationships with assigned clients
- Consistently improve working knowledge of agency management system, including billing
- Identify uncovered exposures and round out coverage
Qualifications / Requirements :
- Experience with Middle Market to Large accounts
- Knowledge of all lines of business
- Reliable and consistent work ethic
- High-level interpersonal, communication (verbal &written), analytical, presentation, and organizational skills
- Ability to work independently
- Proficient in Microsoft Office Suite
- Strong time management and organizational skills to manage multiple priorities simultaneously and meet deadlines
- High attention to detail
- Track record of working effectively in team-oriented environments
- Problem solving abilities, including critical thinking, research, quantitative skills, creativity
- Minimum of 8-10 years of insurance industry experience; related professional designations preferred
- Must hold a valid P&C license and complete required certification hours to maintain licensure; relevant management experience highly desired
Salary / Benefits :
- Opportunities for professional growth and advancement.
- Competitive compensation : Between $80K-$100K (based on skill & experience).
- Paid time off and company holidays.
- Comprehensive benefits package, including health, dental, vision, retirement plan, and more.
- Some work-from-home available.
LI-KH1
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