This position is responsible for assisting the Technology Department in day-to-day operation with the football training facility in Pittsburgh.
This position would work closely with the IT Dept and Football Video Department handling the day-to-day technical troubleshooting with multiple systems and devices.
Potential candidates would be required to work non-traditional schedules, and during football season weekends and holidays may be required.
The ideal candidate would be a recent graduate, with extensive experience working directly with a college football team performing many of the same job functions, a highly technical former individual with experience in football video shooting and editing.
Responsibilities & Duties :
- Work with IT staff to field basic trouble tickets and service requests
- Responding to and handling the organization’s Help Desk calls to completion
- Assist with support of desktop and laptop computers, telephones, cell phones, and mobile devices
- Assist in camera work when needed for practice and / or games
- Work closely with Coaches and Scouts to assist with any video and computer needs
- Configure and distribute new desktop and laptop computers as well as tablets and mobile devices
Other Duties as assigned
Qualifications and Skills :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
- Basic knowledge of PC Hardware and troubleshooting hardware failures.
- Experience with Microsoft Office suite of applications.
- Experience supporting Microsoft Windows and Apple OSX / macOS.
- Knowledge and experience with the Adobe Suite of Products
- Experience working with a video department at the college leveling including use of camera in practice
- Experience with Catapult Thunder
- Be detail oriented and have excellent communication skills.
- Basic knowledge of computer networks (TCP / IP, DHCP, DNS) and Wi-Fi.
- Excellent analytical and problem-solving skills and a desire to learn and implement modern technologies.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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