Transformation Portfolio Manager, North America (DT)

Join us on our digital-first journey and join the magic that is happening right now at Chubb. Our teams are innovating, iterating, and solving customer problems at a rapid pace.

We are building upon our strength of delivering superior coverage and customer experience by leading the modernization of what insurance does and how we deliver it in a digital way.

This means technology is infused into the business and technology experts sit at the table with our insurance experts. This requires taking an engineers of everything mentality to deliver the world-class customer experience that sets Chubb apart from our competition.

By being a part of the digital-first journey at Chubb, you will be a transformer at the forefront of driving change in a multidisciplinary squad.

Here is how some of our current transformers are describing how they feel about their experience in our squads : invigorated, heard, motivated, supported, and valued.

Want to know more about how you can be a part of the magic? Here’s what we’re looking for.

In this role, you will be responsible end-to-end portfolio management, integrated communication, strategic partners / vendors collaboration, and resource management for all programs / initiatives under the ambit of North America Transformation.

Portfolio Management & Integrated Communication :

• Support and improve portfolio frameworks, methodologies, and activities (., Bootcamps, Quarterly Business Reviews, Quarterly Release Planning, Scrum of Scrums) to ensure alignment with related portfolios / programs (Technology, Claims, Data, Underwriting)
• Monitor and track the portfolio's performance against established goals / metrics, including cost benefit analysis tracking and capacity modeling
• Govern integrated communication for the portfolio, including presentations, reporting, and progress updates at different organizational levels

Strategic Partners / Vendors Collaboration :

• Serve as a main point of contact for collaborating with strategic partners / vendors for capabilities consumption at the domain / squad level
• Coordinate roadmaps for aligning with vendors' capabilities, develop integrated execution plans, create test data, and coordinate bi-directional testing
• Manage the lifecycle of Statements of Work (SOWs) to invoicing, including collaboration with Finance, Procurement, and other relevant areas

Resource Management :

• Oversee and track allocation of resources across the portfolio to optimize capacity and utilization
• Collaborate with business leaders to identify and address resource constraints
• Promote proactive resource planning and share best practices across the portfolio
• Lead training and onboarding for new squads and individual resources in partnership with transformation leadership
• Bachelor's and / or Master's degree in business management or a related discipline and qualification in technology
• 5+ years work experience in leading large and complex programs with evidence of transformation / change management experience in either a project or operations environment
• Experience in the insurance industry or relevant consulting experience is preferred. Insurance project experience and knowledge of the general insurance business model, broker platforms and underwriting / claims operations is an advantage for this position
• Demonstrated expertise in problem-solving, solution development, continuous improvement, and relationship building
• Experience participating in large-scale change projects with aggressive timelines
• Strong analytical and problem-solving skills work with sets of data to extract meaningful information
• Proven cross-functional, cross-regional and / or cross-organizational relationship-building skills
• Strong consultative and stakeholder engagement skills; ability to interact with diverse technical and non-technical groups
• Ability to work independently; comfortable with loosely defined tasks or ambiguity
• Results-oriented and adaptable
• Very strong PowerPoint and Excel skills, ability to see through the data and tell the story
• Strong organization and time management skills
• Excellent oral and written communication skills

Work Location Philadelphia, Jersey City, New York

Travel 10-25%

The pay range for the role is $117,000 to $189,000. The specific offer will depend on an applicant’s skills and other factors.

This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found .

The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.