Job Description
Job Description
Job Title : Spa Receptionist
Company Name : Serenity Haven Spa
Location : Spring, TX
Are you a customer-focused individual with excellent organizational skills and a passion for creating a welcoming atmosphere?
Serenity Haven Spa is seeking a friendly and detail-oriented Spa Receptionist to join our team and play a key role in delivering exceptional customer service to our valued clients.
Responsibilities :
- Greet and welcome clients with a warm and friendly demeanor as they arrive at the spa.
- Manage phone inquiries, schedule appointments, and provide information about spa services.
- Coordinate and confirm appointment schedules for clients and therapists.
- Process payments, handle cash transactions, and maintain accurate billing records.
- Maintain a clean and organized front desk area, including retail displays.
- Assist with retail sales and promote spa products and services.
- Address client inquiries and concerns promptly and professionally.
- Collaborate with spa staff to ensure smooth operations and optimal client experiences.
Qualifications :
- Previous experience in a customer service or receptionist role, preferably in a spa or hospitality setting.
- Strong communication and interpersonal skills.
- Excellent organizational abilities and attention to detail.
- Proficient in using scheduling software and handling basic administrative tasks.
- Ability to multitask in a fast-paced environment.
- Professional appearance and demeanor.
- Knowledge of spa services and products is a plus.
- CPR and first aid certification is a plus.
Benefits :
- Competitive compensation with opportunities for bonuses.
- Access to spa facilities and services.
- Ongoing training and professional development.
- Employee discounts on spa services and retail products.
- Flexible scheduling to accommodate work-life balance.
Job Posted by ApplicantPro
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