BARTENDER - RENDEZVOUS

Location Petoskey, MI BARTENDER-RENDEZVOUS

Job Description :

Job Summary : The Bartender will provide upbeat and positive friendly, excellent service to every customer who approaches the bar while preparing and pouring drinks for customers and beverage servers in the casino.

Primary Duties & Responsibilities :

• Smiles and makes eye contact, greets, welcomes and invites our guests back.
• Anticipates the needs and wants of our guests.
• Uses product knowledge to up-sell and suggestive sell.
• Prepares drinks with proper portions and ingredients.
• Keeps a neat and clean environment at all times and abides by all health codes.
• Operates POS (Point of Sale) system, handling all beverage sale transactions.
• Operates liquor dispensing system as required or utilizes pour measuring device.
• Maintains respectful control over guests at all times and assists management by informing them of guest complaints.
• Ability to monitor guest consumption and respond according to TIPS training.
• Keeps the bar area stocked, cleaned and ready for guests at all times.
• Operates a cash register, rings in proper amounts and gives guests correct change. Accounts for all cash, charge and hosted sales and maintains integrity of all financial controls and responsibilities.
• Attends to wait staff needing service at the bar in a quick and efficient manner.
• Arranges bottles and glasses to make attractive display.
• Replenishes bar snacks such as chips, pretzels and nuts.
• Replenishes supplies / cups, spears, napkins, and ice.
• Maintains inventory control.
• Completes any side-work, set-up or closing duties as assigned.
• Attends all meetings and / or training sessions as required.
• Maintains grooming and appearance according to specified Grooming and appearance policies.
• Performs all other assigned duties within the scope of work.

Upholds Odawa Casino Mission statement in all aspects of position :

Mission :

We create excitement and memories.

Values :

We create a culture that provides :

• A fun, rewarding, safe, and consistent environment for our Team Members.
• A warm reception, welcoming environment, and friendly atmosphere.
• An optimal entertainment experience through exceptional service.
• Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.
• A contribution and connection to the community.

Preference : Applies to Native Americans in accordance with applicable tribal law.

Job Requirements :

Minimum Qualifications :

• Must be at least 18 years old.
• Ability to read, write legibly, understand and speak English.
• Minimum of one (1) year experience in the service industry or an equivalent combination of education and experience.
• Must have knowledge of proper use of all kitchen equipment used in prep procedures.
• Must know the importance and demonstrate use of rotation (First In First OutFIFO) system.
• Responsible for producing proper raw products in to a quality finished product according to pre- determined standards for food preparation.
• Must have knowledge of compound dressings, sauces and salads.
• Must have proper knowledge of fresh meat, poultry and seafood handling and proper meat roasting procedures.
• Ability to count and make change and cash register / POS (Point of Sale) system experience is a plus.
• Must be flexible with shift and days off.
• Must be able to stand for extended periods of time.
• Frequent bending, stooping, reaching, pushing and pulling.
• You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position.
• Exposure to loud and continual noise levels and a smoke filled environment.
• Must be able to meet Odawa Casino Resort internal training requirements.
• Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.
• Must maintain the highest level of confidentiality at all times.

Must be able to obtain a gaming license in accordance with the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.