Branch Operations and Community Manager

A Place at Home - Hilltop View -

Position Overview :

We are seeking an experienced and motivated Branch Operations and Community Manager to join our in-home care agency located in Oregon.

The ideal candidate will play a crucial role in overseeing office operations, managing administrative tasks, leading marketing efforts, and engaging with the local community.

This is a unique opportunity to contribute to the growth of our new west side office and make a meaningful impact on the lives of our clients and caregivers.

We are an existing and thriving agency crrently focused on the East side of the Portland Metro area.

Responsibilities :

• Office Management : Efficiently manage day-to-day office operations, including scheduling, record-keeping, invoicing, and maintaining accurate client and caregiver information.
• Administrative Oversight : Supervise administrative staff, provide guidance on tasks, and ensure smooth workflow in the office environment.
• Marketing and Branding : Develop and execute marketing strategies to promote our agency's services within the community.

Create engaging content, manage social media accounts, and collaborate with marketing partners.

• Community Involvement : Establish and nurture relationships with local organizations, healthcare providers, senior centers, and other relevant stakeholders to increase awareness of our services and strengthen our presence in the community.
• New Office Growth : Collaborate with senior management to contribute to the growth of our new office location. Identify opportunities for expansion and implement strategies to achieve office goals.
• Team Leadership : Provide leadership and mentorship to office staff, fostering a positive work environment that encourages teamwork, communication, and professional development.
• Budget Management : Assist in budget planning and financial management, ensuring cost-effective operations while maintaining quality service standards.
• Reporting : Generate regular reports on office activities, marketing efforts, community engagement, and performance metrics to assess progress and make informed decisions.
• Compliance : Ensure compliance with industry regulations, company policies, and legal requirements in all aspects of office management and community engagement.

Qualifications :

• Bachelor's degree in Business Administration, Marketing, or a related field preferred.
• Bilingual - Spanish speaking a plus but not required.
• Proven experience in office management, marketing, or community engagement roles.
• Strong leadership and interpersonal skills to effectively manage a diverse team and interact with various stakeholders.
• Excellent organizational skills with the ability to multitask, prioritize, and meet deadlines.
• Exceptional written and verbal communication abilities for crafting marketing materials and engaging with the community.
• Proficiency in Google Suite and social media platforms.
• Familiarity with in-home care services or the healthcare industry is a plus.
• Proficency in Well Sky is preferred but not required.
• Knowledge of Oregon's healthcare regulations and local community networks is desirable.

Benefits :

• Competitive salary and performance-based incentives.
• Opportunities for career advancement within a growing organization.
• Comprehensive benefits package including medical, dental, vision, and PTO
• Chance to make a meaningful impact on the lives of clients and caregivers.
• Engaging and supportive work environment that values innovation and collaboration.

If you're a motivated professional with a passion for office management, marketing, and community involvement, we encourage you to apply and join our dedicated team in shaping the future of our in-home care agency in Oregon.