IT Enterprise Analyst- Application Solutions

Do you want to be part of creating beauty that lasts for generations? Are you seeking a company that values Transparency, Ownership, Unity, Grit & Hustle?

Do you crave being part of a TOUGH winning team in a growth-oriented environment?

AHF Products is a leader in innovative flooring products and solutions with a family of strong brands serving the residential and commercial markets.

With decades of experience in award-winning wood flooring design, innovation, product development, manufacturing, and service, we improve the quality of people’s lives through great products and a deep commitment to outstanding customer service.

We are headquartered in Mountville, Pennsylvania with a global manufacturing footprint employing over 3,000 people worldwide.

We believe that business is personal. With a deep-rooted belief in the power of teamwork and trust, we consider our staff, customers, and suppliers as true partners.

We pledge to deliver reliable, consistent, and best-in-class products, services, and support. We look for people who aren’t afraid to act on ideas, commit the courage to drive successful outcomes and have fun along the way.

If these ideals appeal to you, you are going to want to join our team!

PRIMARY PURPOSE :

AHF Products has a great career opportunity for an Applications Analyst located at our headquarters in Lancaster, PA. As an Applications Analyst you will be responsible for the analysis, design, and implementation of application solutions to solve business problems throughout the enterprise.

The position provides business support by leveraging knowledge gained from the analysis of business processes and understanding of functional solutions primarily focused on our ERP ecosystem centered around Infor M3.

Initial assignments would be across various ERP functional areas leading to focused assignments as business experience is gained.

The successful Applications Analyst would work closely with business partners to understand, at times complex, business needs and system requirements.

They would then convert those requirements into effective application solutions and capabilities. The ideal candidate is a driven functional, technical, and process expert motivated by finding creative solutions and a strong willingness to learn.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :

Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties :

• Analyze business problems, gather requirements, and implement information technology solutions to support business goals, leveraging the Infor CloudSuite platform and other existing software packages in the AHF application portfolio.
• Perform operational, troubleshooting, and support tasks to ensure optimal application performance; triaging issues as identified and partnering with key stakeholders for timely resolution.
• Design, configure, develop, and test solutions as approved.
• Coordinate with vendor partners to ensure productivity and thruput on project / support requests.
• Configure or modify Infor applications as needed via settings, views, ad-hoc reports, and homepages.
• Provide suggestions to enhance current applications to meet future business needs.
• Submit and promote enhancement requests with our software vendors.
• Adhere to change management policies and practices.

TRAVEL :

Occasional travel for manufacturing / distribution site visits and / or training and conferences (5%-10%)

KNOWLEDGE, SKILLS, & ABILITIES :

• Strong analytical and problem-solving skills applied to business processes design, information technology applications, and data
• Results-driven, self-starter with the ability to manage and prioritize multiple tasks concurrently
• Eagerness to explore new challenges, assess best approach, and implement a timely solution
• Capable of owning all phases of a solution from ideation / brainstorming through to user acceptance and implementation and support
• Effective written and verbal communications skills, with the ability to present technical solutions clearly and concisely to various levels of the organization;

able to adapt communication style to suit different audiences

• Ability to work in a team environment and navigate with multiple stakeholders
• Proficient in technical configuration of cloud-based systems
• Experienced in a diverse technical landscape

QUALIFICATIONS :

• Bachelor’s degree in computer science / information systems or equivalent combination of education and related work experience
• 3+ years of experience as a business / applications analyst
• 3+ years of experience working in Software as a Service (SaaS) environments
• 3+ years of experience with an ERP solution or similar enterprise scale cloud platform
• 1-2 years of experience with enterprise reporting tools
• Must be able to successfully complete and pass a background check, employment verification and drug screening
• Positive and Verifiable Work History

DESIRED QUALIFICATIONS :

• Experience working with Infor CloudSuite products including M3, Infor Document Management (IDM), Factory Track, CRM, and Warehouse Management
• Demonstrated experience with ERP implementations
• Exposure to manufacturing and distribution operations
• Working knowledge of business analytics and enterprise reporting
• Knowledge and experience with writing SQL queries to perform analysis of issues and verify test results

PHYSICAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Push, pull, carry and lift 20 - 50lbs
• Walking, stretching, bending, stooping, twisting, reaching, grasping and repetitive movements
• Talk, hear, read, write and comprehend English
• Must be able to work in a non-temperature-controlled environment

MENTAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Think analytically
• Make decisions
• Develop options and implement solutions
• Work with a team
• Maintain regular and punctual attendance (consistent with ADA and / or FMLA)
• Attention to detail
• Communicate effectively
• Multitask in a fast pace environment
• Work with a Sense of Urgency

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Notice to Staffing Agencies, Placement Services, and Professional Recruiters

AHF Products has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact AHF employees directly in an attempt to present candidates.

AHF will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to AHF, including unsolicited resumes sent to an AHF mailing address, fax machine or email address, directly to AHF employees, or to AHF’s resume database will be considered AHF property.

AHF will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. AHF will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees.

AHF will not pay a fee to any Recruiter that does not have a signed AHF contract in place specific to the position for which the resume was submitted.

Recruiting vendor agreements will only be valid if in writing and signed by AHF’s Corporate Talent Acquisition Manager or his or her designee.

No other AHF employee is authorized to bind AHF to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to AHF, recruiters agree to be bound and comply with this policy.