Patient Access Mgr

Overview

UnityPoint Health - Allen Hospital

Part-Time : .15 FTE; flex

The Patient Care Technician (PCT) is responsible for a variety of tasks and services to assist in the provision of care and comfort for patients under the direct supervision of a Registered Nurse (RN).

Reports and records observations and contribute to the efficient functionality of the department.

Why UnityPoint Health?

• Commitment to our Team We’ve been named a by Becker’s Healthcare for our commitment to our team members.
• Culture At UnityPoint Health, you matter Come for a fulfilling career and experience guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits Our competitive program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development We believe equipping you with support and is an essential part of delivering a remarkable employment experience.
• Community Involvement Be an essential part of our core purpose to improve the health of the people and communities we serve.

Responsibilities

• Partners with the RN and other healthcare team members to achieve patient care outcomes and goals of care, as identified in the plan of care.
• Performs specific tasks as directed by the RN and other healthcare team members per competency education. Consults and seeks out guidance from RN and / or other healthcare team members, as appropriate and when completing new or unfamiliar tasks or duties.
• Obtains, records and / or accurately enters data into the EMR, as identified in the PCT scope of practice. Promptly completes documentation to assure an accurate legal record of patient’s care.
• Verbally presents factual, concise, and timely information and / or patient care data to the RN, the healthcare team, patients and / or family members in a professional manner.
• Telesitter (applies to PCTs who have requested to learn this skill and Resource PCTs) : Demonstrates understanding and proficiency of the use of the telesitter software.
• Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room.

Immediately summons the nursing staff if the patient requires assistance.

• Hand-offs will be done with attention to detail and with safety as a high priority. Hand-offs are utilized to communicate patient treatment and assessment information, patient education needs, goals of care and other quality care measures at each change of caregiver or setting of care.
• Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections;

reporting potential or actual concerns immediately.

Maintains responsibility and accountability for the knowledge of conditions of assigned patients.

Qualifications

• Completion of nursing assistant or equivalent course.
• Six months of nursing assistant experience preferred.
• This position does not get reported with Direct Care Workers (DCW).
• Writes, reads, comprehends and speaks fluent English.
• Multicultural sensitivity.
• Microsoft Office basic computer skills.
• Customer / patient focused.
• Critical thinking skills using independent judgment in making decisions.
• Capable of continuous monitoring of up to 15 patients on one screen at one time and remaining alert at all times while on duty.
• Ability to communicate effectively with patients using a microphone and headset.
• Ability to communicate with hospital staff and respond quickly to patient behavioral changes.
• Ability to use discretion and courtesy when working with patients, visitors, and staff.
• Ability to prioritize simultaneous situations.
5 days ago