Student Services Director (Financial Aid)

Student Services Director (Financial Aid)

Job ID : 320561

Location : Glendale Community College

Full / Part Time : Full Time

Regular / Temporary : Regular

Salary Range

$82,790.00 - $107,627.00 / annually, DOE

Grade

Work Schedule

Monday - Friday, 8am - 5pm; some evenings and weekends may be required.

Summer Hours : Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

• Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education : Hispanic-Serving institutions program (HSI Program).
• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
• One of the largest community college systems in the country
• 2020 Healthy Arizona Worksites Program recipient
• Named 19th Best Employer for Women by Forbes
• 2019 No. 42 in Arizona's Best Employers

Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives.

Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options :

• 20 paid observed holidays
• Arizona State Retirement System (ASRS ) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
• Paid vacation, sick, and personal time
• Maricopa Employee Store : Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
• Annual professional development growth funding
• Tuition reimbursement for employees and dependents
• Flexible work schedules
• Maricopa Employee Health & Wellness Program :
• Sight-On-Site Eye Care Services
• Diabetes Empowerment Education Program
• Mobile On-site Mammography Screenings
• Employee Assistance Program (EAP)
• Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
• Pre-Retirement Events
• Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S.

Department of Education after qualifying).

10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)

Job Summary

The Director provides leadership for all aspects of Financial Aid. The Director is responsible for directing, coordinating, supporting, supervising, and overseeing all aspects of the financial aid operation under the direction of the Dean of Enrollment Services.

The Director is responsible for outreach, retention, compliance, efficiency and supervision of all financial aid staff. Responsibilities also include analyzing and interpreting existing, new, and pending legislation and information from the U.

S. Department of Education and other regulatory agencies. The Director constantly monitors student service and ensures that continuous improvement occurs at all levels of the operation.

The Director is part of an Enrollment Center Leadership Team located in the GCC Enrollment Center building dedicated to enrollment service.

Essential Functions

25% - Leadership :

The Director is responsible for directing, coordinating, supporting, supervising, and overseeing all aspects of the financial aid operation under the direction of the Dean of Enrollment Services.

The Director is responsible for outreach, retention, compliance, efficiency and supervision of all financial aid staff, as well as analyzing and interpreting existing, new, and pending legislation and information from the U.

S. Department of Education, Veterans Affairs, and other regulatory agencies. The Director constantly monitors student service and ensures that continuous improvement occurs at all levels of the operation.

25% - Compliance and Awarding :

• Plans, directs and administers a coordinated district wide financial assistance program; reviews applications, examines needs, resources, federal and state regulations and assists in providing financial information to students;
• assists students in completing applications; processes applications for financial aid including determining eligibility, award amounts and notification of students award;

serve as the point of contact and subject matter expert in audit and regulation review both in planning and response. Ensures compliance with federal and state regulations.

Plans for and implements new aspects of programs affected by federal or state legislation changes. Interprets complex federal and state regulations related to educational benefits.

Plans for and implements all aspects of programs, such as work-study.

25% - Supervision :

• Supervises financial aid staff who perform a variety of technical and service duties to assure eligible students receive available funding and educational services;
• serve as a technical resource concerning financial aid programs and services; review, verify and process related forms and applications;

train and provide work direction to temporary and work-study staff involved with intake and processing financial aid documents.

Monitor, research, and conduct in-depth analysis of like organizations and current studies in order to stay abreast and up to date on themes and actions related to financial aid in higher education.

20% - Reporting :

Duties include program assessment and planning; tracking statistical data; compiling reports. Set program goals and manage operating budgets.

Ensure expenditure of monies received from local, state, and federal resources. Monitors degree progress and satisfactory academic progress.

Ensures adherence to a number of federal and state reporting requirements. In conjunction with Institutional Research & Planning, monitor statistics and data related to military-connected students at GCC and national trends.

5% - Liaison :

Ability to develop and maintain collegial and collaborative relationships with the State Approving Agency, Educational Liaisons, and other state and federal agencies.

Represent GCC in local, state, and national professional organizations and establish collaborative relationships and processes with the Maricopa County Community College District Office.

Minimum Qualifications

Master's Degree from a regionally accredited institution in education, business administration, public administration or related field and four years of related experience that includes two years of management and supervisory experience.

An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications

A. Master's degree or higher from a regionally accredited institution of higher education in Business, Management, Administration, Education, or another related field

B. Has five (5) or more years' experience with student Financial Aid services

C. Has more than three (3) years' experience with federal and state financial aid, such as Title IV, FAFSA, and student loan programs

D. Has more than three (3) years' experience in a managerial or supervisory role, demonstrating the ability to lead and develop a team

E. Has more than three (3) years of proficiency with financial aid management systems (e.g., Banner, PeopleSoft, or PowerFAIDS) and student information systems

F. Has more than three (3) years analyzing and interpreting financial aid data and trends, and to use this information to make informed decisions

Special Working Conditions

Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving : http : / / www.

maricopa.edu / legal / rmi / vehicle.htm#requirements

• Travel to campus during interview / selection process will be at candidate's own expense
• Will be required to travel or be assigned to all MCCCD locations
• May require numerous evenings or weekends
• May require prolonged periods of viewing a computer screen
• May be required to lift or carry up to 25 lbs

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications.

All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
• Provide employment history in a month / year format (e.g., 09 / 07 to 10 / 11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and / or former supervisors. If references are not provided in the resume upon application, they will be requested at time of interview.

Additional guidance can be found here .

Posting Close Date

Open until filled. First Review date : Wednesday, Seoptember 18, 2024. Applications received after the review date may not be screened

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states : "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination.

Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses.

Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https : / / jobs.maricopa.edu / psp / MCPAHPRD / EMPLOYEE / HRMS / c / HRS HRAM FL.HRS CG SEARCH FL.GBL?

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