Global Industrial
For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.
We carry over 1.7M industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs.
We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions and government agencies as well as consumers.
Key Responsibilities
Responsibilities :
- Serve as an intermediary between the sales force and our suppliers and manufacturers.
- Provide resolutions to product related questions for our sales staff.
- Communicate with product managers and vendors to source special products and pricing quotes.
- Be a technical expert on your assigned product line(s) to provide accurate and rapid assistance.
- Work as part of a collaborative team.
Competencies and skills
- 1-2 years’ experience in customer service, sales support or related business experience.
- Skilled at interpreting and distilling complex or technical information for others.
- Ability to prioritize work in a fast paced environment, handle multiple tasks and work under time constraints.
- Outstanding oral and written communication skills.
- Excellent PC skills required in Microsoft Office.
- Strong problem-solving and organizational skills.
- Bachelor’s Degree is a plus but not required.
- Industrial equipment product knowledge a plus.
EEO / AA Statement
Global Industrial, a Systemax Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Product Support Specialist, Deal Desk
Communicate with product managers and vendors to source special products and pricing quotes. M industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse...
Product Support Specialist, Deal Desk
Communicate with product managers and vendors to source special products and pricing quotes. M industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse...
Product Support Specialist, Associate Bilingual Spanish/English (Sunday to Thursday 7am-3:30pm CT)
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. This role is fast-paced, and the ideal candidate will have a curiosity and pass...
Help Desk Support Service Specialist - Intermediate – TS/SCI required
Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate,. Help Desk Support Service Specialist - Intermediate. ...
Product Support Specialist, Associate - Bilingual Portuguese/English 2nd Shift (Sunday to Thursday 2pm-10:30pm CT)
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. This role is fast-paced, and the ideal candidate will have a curiosity and pass...
Technical and Help Desk Support Specialist
Alerts/issues reproduction wherever possible + initial log analyze (logs of custom pipelines and different service logs) according to the defined check steps. Basic understanding of support service (SLA, metrics, KPIs, Incident vs Service Request, Priority vs Severity, initial troubleshooting scope,...
Help Desk Support Service Specialist - Senior – TS/SCI required
Help Desk Support Service Specialist. Help Desk Support Service Specialist. Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist. ...
Remote Sales Representative
We're looking for candidates with great customer service skills to fill our Remote Customer Service / Sales role!.This role is entirely remote and offers full-time/Part time hours with flexibility .We are ready to schedule interviews for this week.We're seeking someone who is great with people, buil...
Recoupment Specialist - Maxwell AFB **
Recoupment Specialist - Maxwell AFB ** .We are an equal employment opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected ...
Parts Sales Coordinator
Develon is looking for an analytical Parts Sales Coordinator to join our dynamic and growing team in Suwanee, GA.Develon, headquartered in Suwanee, Georgia, markets the Develon brand of products which includes crawler excavators, wheel excavators, mini excavators, wheel loaders, articulated dump tru...