Purpose of Position :
The Fishing Department Manager will ensure that each customer receives exceptional service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining loyalty to our brand, sharing product knowledge, and establishing customer relationships
Essential Duties and Responsibilities :
- Manage the department’s schedule to ensure proper coverage in line with labor budgets
- Open and close the store as a key holder, perform necessary opening and closing procedures
- Train staff to ensure that they have product knowledge, sales training, and department operational procedures
- Manage processing of freight to ensure accuracy and timeliness, including replenishment of back stock
- Maintain pricing, facing, and District Manager walk standards
- Complete SMART directives promptly and accurately
- Maintain accurate inventory counts, communicate product needs to planners and Store Manager
- Assist Store Manager as requested, including helping on registers, cycle counts, and other departments
- Manage team, coach and develop as needed, and discipline or terminate employees as necessary
- Interview and hire employees
- Evaluate employees and complete performance evaluations
- Address employee and customer complaints
- Promote and grow Sportsman’s Warehouse Programs including Loyalty and Explorer Rewards
- All other duties as assigned
Fishing Manager
The Fishing Department Manager will ensure that each customer receives exceptional service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining loyalty to our brand, sharing product knowledge, and establishing customer relationships. Maintain pri...
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