Chief Executive Officer - Hospital Operations

strong>

Phoenix Group

Abrazo Central Campus

Abrazo Central Campus is a 206-bed acute care facility located in central Phoenix and has been proudly serving the health needs in the community and advancing patient care since 1963.

Abrazo Central Campus is one of six hospitals within the Abrazo Community Health Network system. Abrazo Central Campus is recognized for comprehensive cardiovascular care, neuroscience services, orthopedics, women’s health, radiology, and 24-hour emergency care, with more than 800 affiliated physicians on staff offering a wide range of medical specialties.

Our top priority is to provide a safe environment and high-quality care for patients. span>

Abrazo Central Campus has received many notable awards and accolades from national organizations including Gold Plus and Target Stroke : Top 50 Cardiovascular Hospital by Truven Health Analytics;

and the Donor Network Award for Outstanding Operating Room, among others.

https : / / 0pt">

POSITION SUMMARY

The Chief Nursing Officer provides strategic leadership as the senior executive position responsible for all nursing and other designated patient care functions and services within the hospital organization.

The role assumes responsibility for assessing, planning, coordinating, implementing and evaluating nursing practice on a facility level.

The role assumes 24 / 7 responsibility and has accountability to ensure high quality, safe and appropriate nursing care, competency of clinical staff, and appropriate resource management related to patient care.

The Chief Nursing Officer represents nursing concerns on the governing board and at medical staff leadership meetings.

Retaining great people at the facility

• Collaborate with human resources and other team members to select, on-board, orient, and provide coaching for direct reports.
• Evaluate and monitor facility level people pillar statistics, participate on related calls as necessary.
• Consider and / or implement nurse residency programs to ensure pipeline for facility.
• Collaborate with related team members to promote an effective facility level competency program.
• Participate in workforce planning to ensure an adequate and competent workforce.
• Support the design of effective and competitive compensation and benefits programs

Communication and Relationship Building

• Effectively communicate with all internal and external constituents, including staff, colleagues, and physicians.
• Communicate and administer human resource programs and procedures in accordance with established policies.
• Develop, communicate and monitor performance expectations.
• Understand effective organizational outcome measures in order to balance cost, quality and service.
• Measure and analyze performance from the learning and growth, business process, customer, and financial perspectives.
• Develop succession plan for nursing leadership.
• Articulate the application of ethical principles to operations.
• Manage organizational and individual performance with appropriate rewards.
• Represent nursing and patient care issues within the organization’s governance and medical staff structures.
• Represent nursing and patient care in strategic planning and quality initiatives with the governing body.
• Educate the organization’s board members and physicians regarding healthcare / value of nursing care.

Diversity

• Create an environment that recognizes and values diversity.
• Design strategies that address the unique needs of a diverse workforce, patient population, and community.

Shared decision-making / Shared Leadership

• Engage staff and others in decision-making.
• Promote systems thinking as a value in the nursing organization.
• Consider the impact of nursing decisions on the health care organization as a whole.
• Provide leadership in building loyalty and commitment throughout the organization.

Clinical Practice Leadership

• Understand and articulate patient care standards reflected in federal and state regulation, TJC, the state Nurse Practice Act, and organizational policies and procedures.
• Maintain knowledge of current nursing practice and roles and functions within nursing and other healthcare disciplines.
• Ensure that nursing practice is consistent with current standards and current evidenced based practice.
• Advocate use of documented best practices.
• Teach and mentor others to routinely utilize evidenced based data and research.
• Supports regional senior director and Tenet CNO.

Academic Relationships

• Provide a supportive and stimulating learning environment for nursing students.
• Participate in the academic community through advisory and collaborative efforts.
• Collaborate with nursing programs to provide required resources; evaluate graduates.
• Collaborate with academia in nursing research and incorporate nursing research into practice.

Resource Management

• Demonstrate a comprehensive understanding of organizational revenue, expense performance and capital planning.
• Manage fiscal, human and material resources in a cost-effective manner.
• Design and maintain effective systems for resource management in nursing.
• Utilize effective performance management in managing key areas of responsibility.

Quality, Patient Safety and Risk Management

• Contribute to the development and implementation of the organization’s performance improvement program. Support the development and implementation of an organization-wide patient safety program.
• Monitor and evaluate quality through public reported measure (i.e. core measures, nurse sensitive patient outcomes, infection control, etc) in collaboration with the facility DCQI and ICP, as well as national resources.
• Actively participate in facility clinical close calls.
• Define quality metrics by identifying the problem / process, measuring success at improving specific areas of patient care, analyzing the root causes or variation from quality standards, improving the process with the evidence, controlling solutions and sustaining success.
• Support the development of a facility-wide patient safety program.
• Design safe clinical systems, processes, policies and procedures.
• Allocate nursing resources based on measurement of patient acuity / care needed.
• Ensure staff is clinically competent and trained on their role in patient safety, performance improvement, and risk management.
• Collaborate with RM to monitor and follow up on clinical risk trends.
• Identify, mitigate and take action to correct areas of risk / liability in patient care.
• Facilitate facility level annual pressure ulcer prevalence and incidence study results with corrective action.
• Collaborate with related team members to monitor and evaluate a Culture of Safety through active coaching of direct reports to ensure that the culture of safety is cultivated at the facility.
• Support the annual AHRQ Patient Safety Survey and follows up with corrective actions.

Information management and technology

• Supports and embraces role in the adoption of EMR within facility.
• Demonstrates basic competency in technology applications related to business and clinical functions.
• Recognizes the relevance of nursing data for improving practice.
• Utilizes facility database management, decision support, and expert system programs to access information and analyze data from disparate sources for use in planning for patient care processes and systems.
• Participates in system change processes and utility analysis.
• Uses computerized management systems to record administrative data (billing data, quality assurance data, workload data, etc.).
• Uses applications for structured data entry (classification systems, acuity level, etc.).
• Recognizes the utility of nursing involvement in the planning, design, choice and implementation of information systems in the practice environment.
• Demonstrates awareness of societal and technological trends, issues and new developments as they apply to nursing.
• Demonstrates proficient awareness of legal and ethical issues related to client data, information, and confidentiality.
• Reads and interprets benchmarking, financial and occupancy data.

Service

• Monitor and evaluate service indicators in collaboration with related team members at the facility level.
• Actively facilitate Physician satisfaction survey, monitors result and collaborates with facility team members to develop and implement action plans.
• Monitor and evaluate results of annual Employee Satisfaction Survey and collaborate with related team members to develop and implement action plans.

Professional Role Model

• Advocate for nursing.
• Maintain a professional network of colleagues.
• Contribute to the profession of nursing through professional organizations, publication, and other professional endeavors.
• Participate in the legislative process and health policy issues that impact nursing and health care delivery.

As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service.

Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage.

We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.

In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance :

• Promotes systems thinking as a value in the nursing organization. implements shared governance councils).
• Considers impact of nursing decisions on the healthcare organization as a whole (e.g., span>
• Provides leadership in building loyalty and commitment throughout the organization (e.g., builds career development path for high performing staff).

Shape Strategy

• Formulates objectives, goals, and specific strategies related to the organization’s mission and vision (e.g. participates in preparing the budget with cost improvements in nursing departments).
• Represents nursing / patient care issues within the organization’s governance and medical staff structures (e.g. actively participates in governing board by presenting a monthly nursing report).
• Represents nursing / patient care in strategic planning and quality initiatives with the governing body (e.g., span>
• Monitors and evaluates quality through public reported measure (e.g. core measures, nurse sensitive patient outcomes, infection control, VBP risk protection, etc.

in collaboration with the facility DCQI and ICP, as well as national resources.

• Supports the development of a facility wide patient safety program (e.g. zero never events; reduced falls with injury, reduced facility acquired pressure ulcers, etc.; span>
• Designs safe clinical systems, processes, policies and procedures.

Apply Financial Insights

Allocates nursing resources based on measurement of patient acuity / care needed (e.g. meets JC conditions of participation for nursing services).

Ensure Collaboration

Effectively communicates with all internal and external constituents, including staff, colleagues, and physicians (e.g.

holds weekly staff meetings with Department Directors, routinely rounds with physicians).

Actively networks and creates peer relationships with other internal and external nursing leaders (e.g. leadership role in industry organizations, actively mentors, etc.).

Drive Organizational Success

• Understands and articulates patient care standards reflected in federal and state regulation, TJC, the state Nurse Practice Act, and organizational policies and procedures.
• Supports and embraces role in the adoption of EMR within facility and successfully implements within SWB budget.
• Recognizes the utility of nursing involvement in the planning, design, choice and implementation of information systems in the practice environment.
• Monitors and evaluates service indicators (Press Ganey Patient Satisfaction Reports) and implements action plans in collaboration with related team members at the facility level (e.g., span>
• Actively facilitates Physician satisfaction survey, monitors result and collaborates with facility team members to develop and implement action plans (e.g., span>
• Monitors and evaluates results of annual Employee Satisfaction Survey and collaborates with related team members to develop and implement action plans (e.g., span>
• Develops succession plan for nursing leadership (e.g., span>
• Supports a non-punitive environment and a reward system for reporting unsafe practices (e.g. improved scores on Annual ARHQ Patient Safety Survey regarding non-punitive environments for reporting unsafe practices).

meets targets for People pillar for nursing including turnover,

Effective facility level competency program (e.g., meets JC requirements for unit-based competency across the continuum of care).

At least five years of progressive management experience in a facility environment as an Associate Chief Nursing Officer or Nursing Director of multiple, complex nursing departments.

Proven leadership ability and facility operational expertise.

Ability to serve as role model and advocate for the professional discipline of nursing.

An individual with proven success recruiting, retaining and developing staff. Someone effective in mentoring and developing staff, encouraging professional growth and achievement.

Takes the lead in complying with regulatory standards, rules and laws.

A credible nurse leader who utilizes communication, coaching, sponsorship and training to successfully manage the people-side of change in order to realize successful outcomes of a business change.

One who is positive, creative and innovative with a strong understanding of the business aspects of healthcare and the acumen to play a substantive role in developing strategies, budgets and business plans.

Able to establish immediate credibility with peers, senior leadership, medical staff, and the Board.

A leader who will inspire confidence and establish a sense of common direction and vision for the medical staff.

Education / Certifications

An academic degree in nursing is required, and a master’s degree in Nursing or related field (Health Administration, Business, Public Health, or Management) is required.

Travel

Approximately 25 percent.

Tenet complies with federal, state, and / or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date.

If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

LI-KN1

2403032629

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.< /