Patient Care Scheduler

Patient Care Scheduler

Manhattan, New York Workforce and Resource Management

Apply Now Job ID R011781 Overview

Responsible for scheduling of field visits and communicating with patients, field staff, and other members of an interdisciplinary team to meet the goals and objectives of the department / agency.

Works under moderate supervision.

Compensation :

$20.98 - $26.23 Hourly

What We Provide

• Referral bonus opportunities
• Generous paid time off (PTO), starting at20 days of paid time offand 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities.

What You Will Do

• Manages daily and timely scheduling, rescheduling, cancelling, and confirming field visits, ensuring adequate coverage for all shifts for caregivers.
• Addresses scheduling conflicts and finds solutions that meet patient needs and complies with staffing policies.
• Utilizes daily visit report to identify visits to be scheduled.
• Records scheduled visits and maintains accurate record of patient information in the Electronic Medical Record (EMR) system.
• Processes completed / missed visits in the EMR system.
• Provides instructions to patients for visit preparation.
• Liaises and collaborates with interdisciplinary team to communicate scheduling changes in a timely manner.
• Supports and participates in quality improvement and other activities that support the achievement of the team’s goals.
• Participates in team meetings.
• Participates in special projects and performs other duties as assigned.

Qualifications

Education :

• High School Diploma or Equivalent, required
• Associate's Degree in Business or Medical Administration, preferred

Work Experience :

• Minimum 1 year in an administrative role, required
• Excellent verbal and written communication, required
• Computer skills, including Microsoft Office Suite (Word and Excel), required
• Discretion and the ability to handle confidential information, required
• Prior experience in a scheduling role within a healthcare setting, preferred
• Experience using scheduling software and electronic health records (EHRs), preferred
• Strong interpersonal skills for communicating with patients and staff, preferred
• Excellent time management skills, preferred
• Strong organizational and problem-solving skills, preferred
7 days ago