Product Development/Management-Senior Manager

When you join Verizon

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive.

At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world.

Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always.

Want in? Join the V Team Life.

What you'll be doing...

Verizon is actively searching for a Product Development / Management-Sr Mgr as the key project stakeholder for transformative digital experiences and Open development initiatives.

If you value innovation and longer-term thinking and are self-motivated and curious about technology, this position may be perfect for you.

As part of the Open Development Device Certification team, you will interface with leading and emerging OEMs to certify FWA, IOT / M2M devices and VBG devices solutions.

You will work with leading domestic and international OEM's to design, develop, certify and deploy state-of-the-art devices.

The work you'll do every single day impacts people's lives, work and play.

This will be a key project stakeholder for Partner device management and Open development initiatives. New hire will interface with leading and emerging module and device OEMs to on-board, design, develop, certify and deploy state-of-the-art FWA, IOT / M2M devices and Telematics devices.

Person will be a key POC to increase number of connection and devices on Verizon network for CAT M1, NB-IoT, CAT1-bis, 4G, 5G NSA / SA and Non-terrestrial networks (NTN).

Candidate will manage the relationship with platform and solution providers for 4G LTE, 5G, private network and Mobile Edge Compute (MEC).

This role will be responsible for driving Verizon solution projects for Open development device security initiatives and also manage Verizon FOTA (Firmware upgrade over the air), Location base services and diagnostics certification for FWA, IoT / M2M devices.

Responsibilities will include :

• Lead cross-organizational discussions to identify root cause and resolve complex customer issues.
• Develop and publish process metrics to improve performance of IoT / M2M & FWA operations.
• Facilitate strategic discussions and brainstorm improvement opportunities with FWA and M2M operational teams.
• Perform data analysis to identify root cause of device certification issues.
• Re-design existing processes to streamline Open development certification and operations.
• Develop workflow and process map diagrams to drive detailed requirements and discussions.
• Provide guidance on device requirements to the OEM.
• Provide Module hardware selection information.
• Provide secure access to our internal portal.
• Ensure all full certifications and maintenance releases are managed according to OD processes.
• Build strong partnerships with FWA, IoT / M2M Device partners to ensure the requirements are met for certification.
• Guide the OEM through all technical specifications, marketing information release note information and educating the OEM on using the portal where all this information is stored.
• Coordinate meetings with our internal labs to decide on test plans to be run on the device, approve the devices for testing at third party labs.
• Provide weekly status on all devices assigned.
• Provide priority of these devices for test plan evaluation at our internal lab.
• Develop, document and share processes defined to assist in supporting 5G SA / NSA, 5G RedCap, 5G VoNR etc.
• Collaborate across a variety of internal teams and lead a small team of professionals focusing on 5G requirements, testing scope, automation and IT integration.
• Interface with IT and PMO organizations to develop system enhancements.
• Manage delivery timeline to implement and streamline FWA, IoT / M2M processes.
• Manage activities to introduce new processes and systems to operations.
• Monitor process performance to drive improvement and ongoing process / system enhancements.

What we're looking for...

You'll need to have :

• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant work experience.
• Five or more years of technology experience engaged in engineering, development.
• Strong Product Development background with key focus on Enterprise use cases around managed network services (SDN, MEC, Cloud, 4G & 5G).
• Experience in managed network services like LAN, WAN, 4G or 5G enabling services on cloud platforms (AWS, Azure, GCP etc.).

Even better if you have one or more of the following :

• Master's Degree in System Engineering, Computer Science or related field, or equivalent work experience.
• Experience in working with global clients.
• Analytical skills and experience in developing user stories, and data modeling.
• Demonstrated facilitation and project management capabilities with track record of accomplishing goals on deadline.
• Excellent written and verbal communication skills.
• Energetic and proactive with a strong sense of urgency.
• Strong multi-tasking skills with attention to detail.
• Ability to present complex ideas in simple terms and obtain buy-in from stakeholders.
• Ability to translate market / customer needs into well-conceived, cost-effective solutions and proposals.
• Ability to effectively interact with all levels of management across various organizations.
• Technical aptitude with good understanding of IT, finance, contracting, onboarding, private network, revenue assurance, provisioning and device / network management processes.
• Knowledge of one or more systems : M2M Operational Center, OD Portal, DMD, UWS / IoT Order Flow, Vision / CPI, 5G, LTE Compliance, Certification, RF Testing.
• Proficiency in JIRA, Agile Process, Microsoft Word, Excel, Power Point, Visio.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum of eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours 40

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.

At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging.

We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

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