The customer comes first within the hospitality industry and that is no exception at M. Coast. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach.
As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Customer Service Representative’s hospitality will be the difference between their encounter being just average or an exceptional one.
Like the hospitality industry, the primary purpose of the Customer Service Representative is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client’s customers.
As a Customer Service Representative, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience.
The responsibilities and tasks of the Customer Service Representative consist of : Understanding clients’ products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need Keeping a record of customer interactions, processed orders, and service schedules Taking initiative and demonstrating a can-do mindset, meeting challenges head-on no matter how difficult or stressful situations become Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff Managing a team of Junior Customer Service Representatives We want someone in the Customer Service Representative role whose qualifications include : Minimum of a high school diploma At least one year in Customer Service Representative roles or hospitality positions such as retail or restaurant Ability to recognize, apply and explain your product or service knowledge Dedicate consistent learning and training to master the craft of hospitality to increase customer experience Be an effective problem solver Outgoing personality with a passion for helping others Passion for increasing in-person hospitality skill set to build better relationships Excellent communications skills As an entry-level position, no matter your skill set or experience in the hospitality field, we will train you to become confident in providing the highest level of customer service possible.
If you have a passion for helping others, you will fit in with our company culture. We have created a collaborative environment that encourages all Customer Service Representatives to feel that they are growing their personal skill set in communication, hospitality, routine, and confidence while advancing their careers in the process. Powered by JazzHR
Onsite Customer Service Representative - Orlando, FL
Dialog Direct, a Qualfon company, is actively hiring Customer Service Representatives to field inbound calls from our client’s customers. We provide a wide range of customer service such as answering questions regarding covered and not covered services, reviewing claims, and making adjustments...
Remote Customer Service Representative 50k-60k/Year - Work From Home
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...
Licensed Personal Lines Insurance Customer Service Representative
Licensed Personal Lines Insurance Customer Service Representative. The role involves managing an established book of personal lines insurance accounts and providing top-tier customer service to maintain long-term client relationships. Provide exceptional customer service and maintain strong client r...
Customer Service Representative
Customer Service Representatives. We are searching for qualified customer service reps with personality and people skills. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ...
Customer Service Representative
Reporting to the Service Manager, the Customer Service Representative provides customer service support for WestRock parts and service department by obtaining, analyzing, and verifying the accuracy of customer requests for parts and/or service in a timely manner. Monitors customer service mailbox fo...
Customer Service Representative - TurboTax (Remote)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service And Sales Representative
Build sustainable relationships and trust among customers through open and interactive conversations Interpret customer needs utilizing consultative and active listening skills to provide tailored product/service recommendations that best suit their lifestyle and generate sales for our clients ...
Customer Service Representative
LHH Recruitment Solutions is seeking a Patient Access Specialist for a contract to hire position in Orlando, FL .This is for a Pharmaceutical Solutions Company with an excellent reputation.Help patients get access to the medications and therapies that they need.Ensure cases move through the process ...
Remote Customer Service Sales Representative
Sales or customer service experience is advantageous but not mandatory. A strong desire to help others: provide valuable advice and services. ...
Sr. Customer Service Representative
Travel + Leisure - Owner Services department to provide outstanding customer service and membership fulfillment to members and guests of the Shell Vacations Club and works collaboratively with external servicing partners and vendors. Senior Customer Service Agent. The Agent will handle escalated own...