Progilisys Solutions is leading the search for Help Desk Support for an American fitness company based in Irvine, CA. Help Desk Support will be responsible for handling first-level support of service requests or incidents in a professional and timely manner.
This relates to all technology, including workstations, servers, printers, networks, phones, applications, and vendor-specific hardware and software for over 700 locations.
This is a direct hire position that will require working onsite five days a week in Irving, TX.
To be immediately and seriously considered for this exceptional career opportunity, you must have the following :
- High School Diploma GED required BS BA in Computer Science or technical training equivalent or an equivalent in education preferred
- 2+ yrs. IT Helpdesk support experience
- 1+ yrs. experience with hardware issues including PC’s, laptops, printers, and mobile devices
- 1+ yrs. experience setting up and installing O365, Windows 10, 7, or XP and Microsoft Office applications
- 1yrs VPN experience
- Experience with IT Support relating to technical issues involving all business applications and operating systems. (e.g.
PCs, laptops, servers, WIN / MacOS, and routing / switching) within negotiated Service Level Agreements (SLAs) or Service Level Objectives (SLOs).
Experience with SolarWinds is a plus
Please apply for immediate consideration!
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