Regional Manager - Data Center Operational Efficiencies

Overview

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Regional Manager - Data Center Operational Efficiencies (RM DCOE), you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Empower Billions!

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Be at the forefront of the action in CO+I as part of our global datacenter operations.

As the RM DCOE, you will drive the delivery of world-class cloud services across your region. You will interact and maintain relationships with various authorities and partners across all sectors of the datacenter industry.

You will use keen business acumen and financial management skills to manage operating costs effectively, while maintaining the highest standards of safety, security, and ecological responsibility.

Excellent interpersonal awareness, ability to navigate ambiguity, and your mature communication skills will be pivotal in bringing your program management, technical abilities, and leadership experiences to a whole new level in supporting Microsoft’s success!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Qualifications

Required Qualifications :

• High School Diploma or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and / or critical environment infrastructure).
• 10+ years’ experience supporting 24x7x365 production environments
• 5+ years experience leading, directly managing, and influencing a diverse organization of full-time employees across multiple disciplines and platforms.

Other Requirements :

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings :

Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire / transfer and every two years thereafter.

Preferred Qualifications :

• BS / BA in Computer Science, Mathematics, Telecommunications, Business Management, Accounting, Environmental Sciences, or equivalent experiences
• Partnering capabilities, including the ability to influence others without direct authority and appropriately push back when required.
• Working knowledge of datacenter infrastructures (e.g. Servers, Capacity, Critical Electrical and Mechanical systems, vendor support services, headcount planning).)
• 6+ years of relevant finance, planning or analysis work experiences with analytical foundation
• Supply chain, asset management or logistics background and experience
• Awareness of IT Service Operations fundamentals and principles. (ITIL, MOF, OLA / SLA, CSI, etc.)
• Previous experience with MS Cloud Services and Platforms (e.g. Windows Azure, Office 365, etc.)

Data Center Operations Management M6 - The typical base pay range for this role across the U.S. is USD $137,800 - $267,600 per year.

There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,800 - $294,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here :

Microsoft will accept applications for the role until July 4, 2024.

Responsibilities

• Empower a culture of safety, security and compliance in all aspects of datacenter operations??
• Leadership, management, coaching, and development of Microsoft full time employees across datacenters in your region
• Collaborate, communicate, present, and negotiate effectively across groups of various levels and disciplines, such as government entities, senior Microsoft leaders, suppliers, partners, technicians, customers, etc.
• Financial management of portfolio including the development of detailed budgets, forecasts, and management of operational and capital spend
• Management and oversight of all vendor / partner contracts and relationships including leased-facility landlords, IT and Critical Environment service providers, and partner support teams
• Collaborate with global and regional management teams and contribute to improvement programs
• Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
• Embody our and

Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect