A company is looking for a Director, Customer Strategy & Operations to enhance customer experience and optimize operational processes.
Key Responsibilities : Lead the redesign and oversight of the customer lifecycle strategy to ensure value realization at every stageDefine and execute a customer engagement strategy while overseeing operational infrastructure for efficiencyDesign and implement strategic customer programs to drive engagement, advocacy, and retentionQualifications : 10+ years of experience in customer engagement, success, or operations, with at least 5 years in a leadership roleProven success in managing customer lifecycle and operations within a SaaS or high-growth technology environmentStrong expertise in customer insights, data analytics, and operational optimizationExperience with Customer Success tools and data / analytics platformsDemonstrated ability to drive revenue growth through strategic customer engagement initiatives
Director of Customer Strategy
A company is looking for a Director, Customer Strategy & Operations to enhance customer experience and optimize operational processes. ...
Director of Brand Strategy & Experience
The Director of Brand Strategy will lead the development of innovative brand marketing strategies that align with Bio-Rad's business objectives and resonate with target customer segments. We're proud to offer a variety of options, including competitive medical plans for you and your family, free HSA...
Director of Pricing Strategy
A company is looking for a Director of Pricing Strategy. ...
Director of Marketing
The Director of Marketing will play a key role in promoting the agency's brand and expanding its market presence through effective marketing strategies and communications. We prioritize professional growth and development, offering continuous learning opportunities and a supportive atmosphere that e...
Director of Operations Strategy
A company is looking for a Director, Operations Strategy in virtual healthcare. ...
Director of Customer Success
As the Director of Customer Success, you will be tasked with transforming a Customer Support function which is reactive, into a well oiled Customer Success function with best practice in place. Intaso has been engaged by a $40m ARR cybersecurity company to recruit a Director of Customer Success. ...
Senior Associate Director of Access, Analytics, and Recruitment Strategy
The Senior Associate Director of Undergraduate Admissions is part of the senior leadership team in the Undergraduate Admissions office and is charged with overseeing and leading one or more broad work areas of the office and the associated programs that support the recruitment, selection, and enroll...
Director of Design, Customer Journey Management
Are you passionate about leading products that impact enterprise users?Adobe is looking for a Director of Design for Adobe Customer Journey Management portfolio (Experience Cloud). Own the creation and articulation of design strategy for creating more continuity across B2B and B2C experience in Adob...
Director of Product Development and Strategy
The Director, Director of Product Development and Strategy will lead the development and execution of innovative and strategic product offerings for Medicare line of business. Creating and driving offerings that meet the needs of all Medicare beneficiaries including curation of supplemental benefits...
Director of Customer Care
Measure customer satisfaction on an ongoing basis and work as part of the team to foster continuous improvement of service and the customer experience within onshore and offshore staff. The Customer Care Director is a key strategic and operational leadership role responsible for the development, con...