STUDENT ACCOUNTS ANALYST

What We're Looking For

This position will support the mission and vision of Baylor University by assisting the administration of student account analysis.

The Student Account Analyst will maintain a customer service focus and understand how timely, accurate processing impacts student experience, cross-functional teamwork, and compliance.

An associate degree and three years of relevant experience are required. A bachelor's degree and five years of experience are preferred.

Additional education or experience will be considered in lieu of one another.

A hybrid work arrangement may be considered on a case-by-case basis.

Applicants must currently be authorized to work in the United States on a Full-Time basis.

What You Will Do

Student Account Management

• Serve as a subject matter expert for processing third-party billing and outside scholarships.
• Support organizational understanding of operational impacts on cross-functional teams, compliance, and student experience.
• Manage student account processing and administration across diverse student populations (undergraduate, graduate, seminary, law, student-athletes).
• Process incoming payments, post payments, and reconcile daily cashiering transactions.
• Maintain Payment Portal functionalities including term setup, payment plans, deposit setup, announcements, and population notifications.
• Handle remote deposit system management and deposit processing of student payment checks.

Financial Transactions and Administrative Support

• Act as primary contact for Wells Fargo, overseeing tasks such as voiding checks, reconciling bank statements, and approving ACH and Check refunds.
• Process daily reports and ensure compliance with Department of Education regulations for Title IV refund checks.
• Manage daily bank statements for incoming and EFT payments.
• Maintain written policies and procedures related to financial operations.
• Assist with special projects and other assigned tasks by supervisors.
• Perform all other duties as assigned to support Baylor's mission.
• Ability to comply with University policies.
• Maintain regular and punctual attendance.

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions.

Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus.

To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision, Illuminate. Also, explore our great hometown of Waco and the many opportunities to engage locally.

If you are new to Central Texas, This is Waco!