Training Consultant

VirtualVocations
Darnestown, Maryland, United States
Full-time

A company is looking for a Training Consultant (Remote) to facilitate and improve team performance through coaching and training.

Key ResponsibilitiesMonitor and evaluate team member performance to enhance client service and call effectivenessIdentify training needs and align training / coaching based on performance evaluationsCreate training materials and facilitate learning opportunities to achieve business goalsRequired QualificationsAssociate's degree required;

bachelor's preferred or equivalent experience3-5 years of training and coaching experience3-5 years of call center experience3-5 years of sales and customer service experience3-5 years of experience in the education industry (e.

g., Admissions, Student Support)

12 days ago
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