Account Director/Digital Strategy Consultant

We are currently looking to add an Account Director / Digital Strategy Consultant to our sales team. The Account Director / Digital Consultant will be responsible for new and growing an existing portfolio of enterprise customers by acting as a trusted digital advisor.

This role requires a combination of B2B sales and solution consulting skills to identify opportunities and recommend digital solutions leveraging the Squiz DXP technology stack.

About the role :

As an Account Director / Digital Consultant you will be responsible for :

• Managing and growing a portfolio of existing clients and new leads
• Uncovering business problems and providing insights and recommendations underpinned by the Squiz DXP technology stack
• Building credibility and trust to influence buying decisions
• Providing advice and guidance to customers regarding their website strategy and digital best practice
• Understanding the way your customers businesses operates, and the priorities that influence decision making at director and executive director level
• Creating engaging pitch decks, proposals, business cases and budget estimates to recommend solutions
• Selling on value and return on investment vs technical functionality alone
• Identifying the resources, activities and technologies required to implement solutions
• Directing cross-functional stakeholders to achieve shared outcomes

The ideal candidate will have an agency or consulting background, know what separates a good digital experience from a great one, and is able to engage operational and executive stakeholders to gain consensus and buy in.

For this role, we ask that you have the following experience and traits :

• 2 - 5 years full sales cycle experience for complex B2B solutions
• Experience managing and growing existing and / or net new logo accounts
• Proven track record of success selling digital solutions (websites, portals, intranets, apps)
• Previous consulting or digital advisory-related experience : consulting, design or digital agency
• Experience working with government, higher education, telcos, financial services and utilities industries.
• Ability to surface and challenge objections, providing customers with new insights tailored to their specific scenario
• Proficient at using Customer Relationship Management (CRM) tools
• Demonstrate critical and strategic thinking capabilities
• Excellent written, verbal and visual communication skills (proficient in creating visually engaging PowerPoint or Google Slides presentations)
• Strong organizational skills and attention to detail
• Strong interpersonal skills and ability to collaborate with others
• Able to challenge a customer’s point of view
• Ability to steer cross-functional teams to achieve shared outcomes
• Able to work to deadlines and deliver high-quality work in a timely manner.
• Client management experience
• Intellectual curiosity and solution-oriented approach
• Is passionate about digital solutions
• Commercial acumen

Nice to have

• Workshop design and facilitation with executive to operational stakeholders
• Qualitative and quantitative research / analysis experience

What would be amazing is you've worked in a similar capacity within our space - Digital Experience / Web Content Management etc.

Squiz has a flexible working policy : We encourage our teams to embrace flexibility in how their team members manage where and how they work.

We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.

What are the other benefits we hear you ask? Well we may not have everything yet .we do offer :

• Squiz Flex - Have flexibility as to where and how you work every day
• 30 Days Paid Time Off + Federal Holidays
• We also observe Indigenous Peoples' Day and Native American Heritage Day
• Company Shutdown between Christmas Day and New Year’s Day
• Health, Dental and Vision under Aetna
• Open Door Policy - No need to worry about chain of command here at Squiz
• $200 Annual Health & Wellbeing Allowance
• Hardware Included
• Excellent Career Development Opportunities

Salary $80,000-$150,000 base (based on state and experience) + comms

Location : Remote within USA with full working rights