REGIONAL MANAGER

Job Details

Job Location

Houston FB - Houston, TX

Description

A regional sales manager ensures that all routes under his supervision have product availability and ensures all employees under his supervision are working to the best of their abilities.

One of the main objectives is to establish and maintain a professional working relationship with each of his accounts. Employee must be a team player and share responsibilities with the team.

Employee must communicate and work with other members of the team to ensure customer satisfaction and increase sales. Employees will cooperate with other employees, supervisors and management and perform other duties as requested by supervisor or manager.

Qualifications

1. Qualifications :

a. Must be licensed to drive.

b. Be licensed by T.A.B.C. to sell alcoholic beverages.

c. Must maintain insurability to operate a company vehicle.

d. Knowledge of basic computer skills.

2. Morning duties :

a. Must perform morning Department of Transportation (DOT) checklist.

b. Report any discrepancies to mechanics before leaving warehouse.

c. Verify pricing of products and verify paperwork and promotional letters.

d. Check emails, schedules, and get with team leaders (Presell Salesman) on how each team is performing towards their monthly goal.

e. For a specified period, check-in all driver-salesman and merchandisers as they arrive for work and resolve any problems that may arise, rotate this check-in process with all other region managers.

f. If the warehouse manager is not available be able to trouble shoot the handheld for the routes in the morning.

g. Ensure that everyone showing up for their shifts executes morning stretches.

3. Service :

a. Maintain good relationship with staff, co-workers and customers.

b. Resolve problems that may arise throughout the day with assigned staff.

c. Assist salesmen in lowering prices and requesting shelf-sets at each account.

d. Assist salesman by asking customers to run promotions on all accounts possible.

e. Pay attention to your customer's needs and suggestions,

f. Thank the customer.

g. Know each customer by name.

h. Regional manager is considered the direct supervisor for pre-salesman, driver-salesman, assistant salesman and merchandisers that may be assigned to the team.

i. Responsible for reviewing applications, performing interviews and callbacks for potential employees.

j. Work to minimize any out of stock in accounts.

k. Work with sales teams to maintain freshest and properly rotated stock in every account.

l. Do all ride-with, team-sell and A / B team reviews as required and scheduled by management.

m. Train all team members in proper selling techniques, handheld usage, display building, POS placements, etc. (all A / B team standards)

n. Verifies that all personnel in his team are following proper customer service procedures in accounts.

o. Check all team members have proper uniforms, equipment and supplies to perform their daily tasks.

p. Maintains proper A / B required call frequency and records his acct. visits.

q. Performs surveys in field as assigned by management from time to time examples are customer service and pricing surveys.

r. Maintains all accounts in assigned area are properly routed and sequenced on each route and that sales people are properly billing, maintain forms to add / change / close accounts or update information.

s. To sell products and services within guidelines of company and TABC policies.

t. Reviews accounts sales performance on a regular basis with the account owners / managers

u. Attend all company meetings as required by GM such as monthly marketing meeting and weekly sales meetings.

v. Report all promotional / pricing issues to management and / or National Accounts, where necessary resolve issues in accounts whenever possible.

4. Sales :

a. Have knowledge of all brands and packaging in every account.

b. Pursue any and all distribution opportunities in every account.

c. Sell in the best possible pricing for our product whether at regular retail or on promotion.

d. Seek out new opportunities in every account (i.e. displays, P.O.S., material or shelf resets)

e. To sell all products and services within the guidelines of company and T.A.B.C. (Texas Alcoholic Beverage Commission) policies.

f. Pursue any available opportunities for displays in accounts.

5. Code Dates :

a. Know the shelf life of each of our brands.

b. Know how to read code dates on each of our packages.

c. Utilize code date books when checking codes.

d. Be aware of the current born on date at all times.

e. Participate in Freshness campaign along with CMT and Budweiser Ambassadors.

6. Promotional Activities :

a. Give monthly promo letters to all employees under his supervision.

b. Encourage each account to pass the allowance onto their customers.

c. Ask for any promotional displays in every account.

d. Utilize all P.O.S. materials available to you.

e. Maintain adequate supplies of P.O.S., in vehicle, of all brands.

f. Participate in special events (RGV Livestock show, etc.).

g. Organize pick-up and delivery of all P.O.S. and neon signs from stock room manager.

h. Set-up P.O.S. and neon signs at the accounts as necessary or assign task to a team member.

7. Incentive Plans :

a. Participate to the best of your ability in all incentive programs.

b. Encourage employees to strive for company-set goals.

c. Calculate amount needed by each employee / route in order to meet his quota.

8. End-of-Day :

a. Report any vehicle damages that may have occurred during the workday.

9. Company Objectives :

a. Be supportive of all company objectives

b. Keep Sales Manager and General Manager aware of all competitive activities.

c. Keep good clean attitude towards working environment and customer satisfaction.

10. Physical Demands :

a. Moderately Frequent tasks (75%-100% of the day that could last from 6-12 hours depending on the number of cases sold and delivered for that day)

Designated accounts for the route may require merchandising to increase sales space.

This consists of standing, sitting, kneeling, squatting, bending / stooping, pushing / pulling, lifting, twisting, stair climbing, reaching / overhead reaching, and shoulder flexion / rotation / abduction / extension.

Cases vary in weight from 10-50lbs.

Ability to operate a two or four-wheeled hand-truck.

Ability to operate a manual / powered pallet jack or lift product.

Maintain merchandising standards while rotating products each time in designated accounts

This consists of standing, sitting, kneeling / squatting, bending / stooping, pushing / pulling, and twisting.

Regional manager makes calls back to his delivery team about placing displays as the product is delivered. Regional Manager will supervise the building of displays with his team.

A display could have as little as 5 cases or as much as 80+ cases

This consists of walking, climbing stairs / ladders, grasping / squeezing, wrist flexion / extension, reaching / overhead reaching

To help unload cases of beer at accounts designated for the route for a specific day.

b. Minimal frequency tasks (5%-25% of the day that could last from 6-12 hours)

Desk type work requiring sitting and standing