A company is looking for a Customer Success Operations Manager.Key ResponsibilitiesAct as a trusted advisor to customer success leadership and influence department strategyDevelop and document processes for the customer journey, including launch, adoption, expansion, and renewalsAnalyze data to identify trends and opportunities for improving customer retention and growthRequired Qualifications3-5 years of experience in customer operations, preferably in a B2B SaaS companyPrior experience implementing Gainsight is requiredExperience with Salesforce, Gong, Mixpanel, and Power BI is desirablePrior experience leading system and tool development related to customer success managementStrong understanding of customer journey and customer operations processes
Sr. Customer Success Manager
Understand customers' business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Genesys Customer Success Manger and customers can achieve mutual success). The goal of this Genesys Customer Success Manager (CSM) role is to establish a lif...
Digital Customer Success Manager
A company is looking for a Digital Customer Success Campaign Manager to enhance customer engagement through digital strategies. ...
Customer Success Manager
We are looking for an accomplished Client Success Manager to be a trusted guide for our CDFI clients to get maximum value from LoanWell’s platform. Lead regular business reviews with customers covering recent system performance, satisfaction, risks/issues, new product features, product roadmap, cust...
Manager Customer Success
Key Responsibilities:Lead a team of Customer Success Managers to ensure client success with solutionsEngage with customer executives to track and measure the impact of solutionsBuild tools and processes to support team engagement and customer retentionRequired Qualifications:At least 5 years of cust...
(Remote) Customer Success Manager
Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organization. Silverblaze is looking for a Customer Success Manager to join our team!. As a Customer Service Manager, you will ensure that our customers receive the highest level of ...
Enterprise Customer Success Manager
A company is looking for an Enterprise Customer Success Manager - EMEA. ...
Customer Success Manager (FieldRoutes)
Our cloud-based business management system automates all aspects of field service operations for enterprise and small to medium-sized businesses enabling our clients to accelerate growth, streamline operations, increase customer retention, and maximize revenue. Create success plans for clients that ...
Remote Customer Success Manager – Tadaweb
You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Director of Research Operations and Environmental Health and Safety
Director of Research Operations and Environmental Health and Safety. The Joint School of Nanoscience and Nanoengineering (JSNN) combines the genuine excellence of two great universities, North Carolina A&T State University (NC A&T SU) and the University of North Carolina at Greensboro (UNCG), to bri...