A company is looking for a Technical Support Manager to oversee and enhance the Technical Support team for customer support in the e-mobility space.
Key ResponsibilitiesManage the customer support experience and oversee a team addressing e-mobility concernsDesign and improve support systems, tools, and knowledge bases while reviewing KPIsCoordinate with field service partners for charger installations / repairs and assist with customer configurationsRequired Qualifications3 - 6 years of experience in technical support or management, ideally with networked electrical equipmentExperience in vendor relationship managementWorking knowledge of various software, firmware, and hardware technologiesAbility to manage remote teams across multiple time zonesExperience in setting up processes and procedures
Technical Support Manager
A company is looking for a Technical Support Manager to oversee and enhance the Technical Support team for customer support in the e-mobility space. ...
Technical Support Manager
The Technical Support Manager at OMTech Laser is responsible for overseeing the technical support team, ensuring high-quality customer support, and maintaining service excellence. The Technical Support Manager will ensure timely and effective resolution of technical issues and contribute to the cont...
TILE and Flooring Technical Sales Support Manager - Western USA Territory
Technical Sales Support Manager. Support professional installers with questions and assistance and offer educational training on installation sites and in workshops and classes. Collaborate with Corporate resources such as Technical, Customer Service, Marketing, Logistics, etc. Achieve and exceed ta...
Technical Support Manager
The Technical Support Manager at OMTech Laser is responsible for overseeing the technical support team, ensuring high-quality customer support, and maintaining service excellence. The Technical Support Manager will ensure timely and effective resolution of technical issues and contribute to the cont...
TILE and Flooring Technical Sales Support Manager - Western USA Territory
Technical Sales Support Manager. Support professional installers with questions and assistance and offer educational training on installation sites and in workshops and classes. Collaborate with Corporate resources such as Technical, Customer Service, Marketing, Logistics, etc. Achieve and exceed ta...
Technical Support Manager
We are a start-up seeking an experienced and execution-focused Technical Support Manager who is committed to making a positive impact on people living with Alzheimer’s and Dementia. Support Manage our Tier 1 support team - 3rd party offshore team. Knows how to communicate to both technical and...
Technical Support Manager
The Technical Support Manager at OMTech Laser is responsible for overseeing the technical support team, ensuring high-quality customer support, and maintaining service excellence. The Technical Support Manager will ensure timely and effective resolution of technical issues and contribute to the cont...
F-35 Program Manager 3 - Security Clearance Required
Primary responsibilities, include but are not limited to: * Cultivating customer relationships and intimacy to develop further opportunities within the customer community * Developing new business opportunities through long term strategic planning, capture planning, and development of proposals and ...
Salesforce Support Engineer
A company is looking for a Salesforce Support Engineer to assist with Salesforce applications and support for sales representatives. ...
Desktop Support Technician - On-site in Los Angeles
US Citizen, GC Holders, or Authori....