CO Ophthalmic Clinical Supervisor

Johns Hopkins University
Bethesda, MD, United States
$22,5-$40 an hour
Full-time

We are seeking a CO Ophthalmic Clinical Supervisor who will supervise and manage clinical staff and the day-to-day clinical operations of Wilmer Bethesda.

Coordinates the efficient flow of patients, staff and providers in a busy clinic environment. Recommends, develops and implements initiatives to enhance clinical operations.

Acts proactively to troubleshoot problems, resolves and diffuses patient, physician and clinical staff issues. Fosters a team environment and is a mentor for clinical staff.

Acts independently with professionalism and efficiency.

Specific Duties & Responsibilities

  • Recruiting, hiring and onboarding clinical staff, including ophthalmic technicians and scribes.
  • Training and coaching clinical staff including ophthalmic technicians and scribes.
  • Manages time and attendance of clinical staff according to established guidelines.
  • Daily oversight and management of clinical staff.
  • Daily oversight and management of clinical operations, making changes / improvements as needed.
  • Assist Clinic Manager with onboarding of new providers.
  • Reviewing and updating provider's clinical protocols as needed.
  • Ordering and managing clinic supplies, instruments and clinic drugs.
  • Troubleshooting clinic equipment issues / problems; communicating with Wilmer IT and / or vendor when necessary.
  • Liaison between providers and techn.icians and between providers and administration.
  • Filling in as technician when needed
  • Resolve patient complaint's or refer to appropriate resource.
  • Managing / monitoring clinic flow, physical distancing and disinfection procedures.
  • Performs other duties as assigned.

Minimum Qualifications

  • High school Diploma / GED.
  • Three (3) + years' experience as an ophthalmic technician.
  • Some supervisory or related administrative experience.
  • Must have Certified Ophthalmic Assistant (COA) certification from Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) or obtain within 18 months of start date.

Classified Title : Ophthalmic Clinical Supervisor

Job Posting Title (Working Title) : CO Ophthalmic Clinical Supervisor

Role / Level / Range : ACRO40 / E / 03 / CF

Starting Salary Range : Min $22.50 - Max $40.00 HRLY (Commensurate with experience)

Employee group : Full Time

Schedule : Monday-Friday, 8 : 30 am - 5 : 00 pm

Exempt Status : Exempt

Location : JH at Bethesda

Department name : 10003315-SOM Oph Satellites

Personnel area : School of Medicine

30+ days ago
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