User Experience Researcher

Genesis10 is currently seeking a User Experience Researcher for a contract lasting through 08 / 29 / 2025 working with an insurance company in Milwaukee, WI. Remote Opportunity

Description :

This posting is for more of a Generalist. Need to have experience working with UX Designers and conducting research across all stages of human-centered design or the product development lifecycle.

Responsibilities :

• Interface with product, design, and development teams to raise awareness of user needs, pain points, and behaviors
• Understand stakeholder research needs and identify the right research methodologies to address them
• Fully execute research projects from initial kick off, to fielding / interviewing, to sharing findings as a primary researcher
• Develop UX Research artifacts including proposals, moderator's guides, and results summaries
• Synthesize research findings elegantly and efficiently
• Identify unmet research opportunities that can add value and efficiently execute them
• Recruit and maintain lists of targeted research participants from internal and external sources
• Serve as a source of user knowledge for the organization

Qualifications :

• 2+ years of experience conducting formal research
• Master's Degree or higher in HCI, psychology, human factors, social science, or a related field
• Practical knowledge of qualitative and quantitative research techniques like contextual inquiry, usability testing, competitive benchmarking, interviews, focus groups, and surveys
• An obsession with understanding how to make amazing experiences for human beings
• Experience with UX Research tools like the OptimalSort, UserZoom, UserTesting.com, or other tools
• Experience with Qualtrics, SurveyMonkey, or other survey platforms
• Willingness to challenge the status quo when it comes to addressing the needs of users
• Enthusiasm in ambiguity and uncertainty
• Comfort operating autonomously

Nice To Have

UX research experience with employees; experience researching self-service designs and solutions;

Genesis10 provides Medical, Vision, Dental, 401(k), Health Savings Account, Commuter Benefits (Dallas, NYC, SF), Sick Pay (for applicable states / municipalities), Voluntary Hospital Indemnity (Critical Illness & Accident), & Group Term Life Insurance.

Hourly pay range : / hr. No bonuses, no commission, no additional comp.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk

you through the unique benefits offered for that particular client.

Benefits of Working with Genesis10 :

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively

with Genesis10 for years.

• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states / municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available
30+ days ago