Job Description
Job Description
Job Summary :
The Sales Appointment Scheduler at Frank Kent Cadillac is responsible for scheduling and confirming sales appointments for our dealership in Arlington, Texas.
This is a full-time position with a base salary plus commission, providing the opportunity for a lucrative income in the auto industry.
As an individual contributor, you will play a key role in driving sales and ensuring a positive customer experience.
Compensation & Benefits :
- Base salary of $28,000 to $72,000 per year, paid semimonthly
- Commission on sales appointments scheduled and confirmed
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Ongoing training and professional development opportunities
Responsibilities :
- Respond to inbound leads, online inquiries, and phone calls to schedule and confirm sales appointments
- Identify and qualify potential customers through effective questioning and listening skills
- Maintain a high level of customer service at all times, ensuring a positive experience for potential customers
- Coordinate with sales team to ensure a smooth handoff of customers to the appropriate sales associate
- Utilize dealership software to manage schedules and appointments
- Consistently meet or exceed appointment scheduling and confirmation targets
- Continuously improve knowledge of products, services, and promotional offers to effectively communicate with customers
Requirements :
- High school diploma or equivalent
- 1-2 years of experience in sales or customer service, preferably in the automotive industry
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Proficiency with computers and ability to learn dealership software systems
- Excellent time management and organizational skills
- Ability to work flexible hours, including some evenings and weekends
EEOC Statement :
Frank Kent Cadillac is an equal opportunity employer and encourages applicants from all backgrounds to apply. We are committed to creating a diverse and inclusive work environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.
We abide by all federal, state, and local laws prohibiting discrimination in employment.
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