A session hearing room specialist will :
- Demonstrate excellent customer service to Senators, staff, and the public.
- Schedule Zoom meetings for Senate committees, send and manage links in accordance with the Senate's policies.
- Update the meeting tracking application, communicating needs and progress with other workgroups.
- Provide logistical and administrative support during Zoom meetings.
- Assist in facilitating public testimony at committee hearings.
- Write and edit administrative correspondence clearly and concisely.
- Acquire and develop a basic understanding of the legislative process and procedures.
- Create and maintain official electronic committee files in accordance with the Senate's public record policy.
Qualifications
SCS is looking for individuals who are motivated, engaging, and professional team players who can problem solve quickly in stressful situations.
The following are skills, work ethics, and additional requirements necessary for the position :
Skills & Experience
- Experience with Zoom, as well as other video conferencing technology and platforms.
- Experience running audio / visual equipment is desired.
- Ability to prioritize multiple tasks and work efficiently within time constraints, often self-starting consistent tasks.
Proficiency at multi-tasking is a must.
- Strong administrative, customer service, and communication skills.
- Ability to discern and maintain confidentiality and remain nonpartisan and professional.
- Organizational skills with a high attention to detail.
- Proficiency in Microsoft 11 and Outlook.
- Experience using Microsoft Teams, Microsoft Planner, and Microsoft OneNote is a plus.
- Ability to work well with others and maintain a positive, professional demeanor while working in a fast-paced, high-pressure legislative environment.
Work Ethics, Values & Professional Relationships
- A flexible attitude and willingness to help other team members or fill in for absences is a must.
- Work well under time constraints and meet deadlines as necessary and directed. Contribute to team efforts by sharing information and skills, and willingly take on new assignments to assist others.
- Exercise discretion, demonstrate nonpartisan values, and maintain confidentiality.
- Comply with established rules, procedures, and policies of the Senate.
- Maintain timely and consistent work attendance, demonstrate reliability by following through on assignments and communicating effectively with others, and present a professional personal appearance through attire and grooming.
- Develop positive work relationships that establish trust amongst colleagues, superiors, and members of the Legislature and the public.
- Demonstrate integrity and honesty in professional relationships. Show respect, patience, and empathy toward customers and peers.
- Ability to effectively interact with others who have diverse racial and ethnic backgrounds, religious views, cultural backgrounds, socio-economic statuses, gender identities, sexual orientations, veteran statuses, and disability statuses to promote trust.
Work Environment
- Willingness to work the long, irregular hours, and some weekends that are common during a legislative session.
- Must be able to work in the office located in Olympia, maintaining public health and safety standards and directives, as needed.
Benefits
This is a temporary position eligible for sick leave, bereavement leave, and access to the Employee Assistance Program.
19 days ago