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Patient Retention Specialist

VirtualVocations
Washington, District of Columbia, United States
Full-time

A company is looking for a Retention Specialist to manage patient retention efforts through inbound and outbound calls.Key ResponsibilitiesHandle inbound calls from existing patients and address their inquiriesAssist with payment processing and claims questionsMake outbound calls to patients to encourage their return to the serviceRequired QualificationsMust be 18 years of age or olderHigh school diploma or GED required1-2 years of experience in collections activities or customer serviceExperience in a high volume, phone-based environment

7 days ago
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