A company is looking for a Bilingual Healthcare Customer Service Representative who will support inbound calls from US-based members and providers regarding health and wellness inquiries.
Key ResponsibilitiesActively listen to customers to understand their concerns and build rapportProvide essential information about access to care issues, benefits, and member coverageNavigate multiple computer applications to assist customers effectivelyRequired Qualifications18 years or older with a high school diploma or equivalentMinimum of 1 year of previous call center experienceBilingual in English and SpanishExperience with Medicare and / or Medicaid is a plusWillingness to work flexible shifts, including weekends and holidays
Customer Service Representative - State Farm Agent Team Member
Are you a customer service rockstar with a passion for making people's lives easier? Look no further! We are on the hunt for a dynamic and enthusiastic individual to join our amazing State Farm Insurance Dream Team as a Customer Service Representative. Be the shining star that dazzles clients with y...
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Preferred Qualifications: Pref Bachelor's degree Business or operations field OR Pref Associate's degree Business or operations field Pref 2 years Experience working in a call center and/or in a healthcare customer service department/environment (or combination of that equals two or more years) in a...
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