Bilingual Interview Scheduler

Immediate Opening! We are urgently seeking a reliable Bilingual Interview Scheduler in Boca Raton, FL to play a crucial role in coordinating internal and external candidate interviews.

This is an exciting opportunity to make a significant impact within our client’s organization. Apply now to become a key player in ensuring our scheduling needs are met with precision and efficiency!

Responsibilities and Accountabilities :

• Deliver exceptional customer service to candidates, employees, managers, and recruiters with prompt coordination and scheduling of interviews.
• Adhere to HR Operations Service Level Agreements and Key Performance Indicators, ensuring timely processing of all scheduling requests.
• Manage complex interview arrangements, including multiple time zones, panel interviews, and process documentation.
• Schedule and confirm appointments for both internal and external candidates with efficiency and accuracy.
• Work independently with minimal supervision, showcasing your ability to thrive in a fast-paced, multitasking environment.
• Support HRSC with service call inquiries or tickets as needed during peak periods.
• Send out reminders for scheduled meetings and collaborate with recruiters and managers to address any schedule changes or modifications.
• Guide candidates with information on facilities and travel arrangements, providing a smooth experience throughout the process.
• Maintain detailed knowledge of the company’s Interview Scheduling procedures and documentation.
• Handle large volumes of interview scheduling requests with attention to detail and efficiency.
• Provide clear, sustainable, and innovative solutions to candidates, recruiters, and interviewers.
• Proactively identify and implement improvements to enhance the candidate, recruiter, and hiring manager experience.
• Ensure all resolutions and actions align with client policies and agreed processes.

Minimum Required Qualifications :

• Bilingual in English and Spanish (Robust English and conversational Spanish are a must).
• 1-2 years’ experience in administration with a strong focus on scheduling.
• Exceptional MS Office skills, particularly in Outlook.
• High school diploma required.
• Customer service focus with a commitment to process improvement.

Preferred / Nice to Have Qualifications :

• Experience in HR or Shared Services operations with exposure to multiple HR areas.
• Knowledge of case management systems and HR Portal technology.
• Familiarity with Workday is a plus.

Apply Today! Act fast to seize this opportunity and drive excellence in our client’s interview scheduling process!

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