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Senior Technical Account Manager

VirtualVocations
Washington, District of Columbia, United States
Full-time

A company is looking for a Senior Technical Account Manager to ensure customer success by managing enterprise-level support activities.

Key ResponsibilitiesDrive product adoption and utilization by identifying opportunities to expand the use of solutionsBuild strong client relationships and provide proactive support to maximize customer satisfactionCollaborate with internal teams to manage technical enablement, account growth, and incident resolutionRequired QualificationsBachelor's degree in business, MIS, IT, Computer Science, or a related field8+ years in a customer-facing, technical account management role with experience in digital technologiesFamiliarity with programming languages such as .

NET, Java, or PowerShellPrevious experience with RPA platforms like Automation Anywhere, Power Automate, or UiPathBasic knowledge of cloud technologies and SaaS is preferred

3 hours ago
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