Job Title :
Senior Fraud Investigation Analyst
Location : CityScape
CityScape
What you'll do :
The Senior Fraud Investigations Analyst role is responsible for assisting with fraud concerns for Commercial and Consumer deposit accounts with a primary focus on consumer accounts.
The analyst will work with all types of fraud which impact accounts, assist Sr. Fraud Investigators, and field referrals from multiple business lines within the Bank.
What we are looking for :
Responsibilities :
- Conduct analysis pertaining to fraud alerts generated from digital account opening applications
- Assist with fraud analysis regarding digital account opening applications needing additional review
- Triage inbound cases to the fraud unit and assign cases to investigators
- Pull system reports for investigators
- Assist with recovery activities
- Complete fraud cases for minor fraud incidents
- Conduct analysis pertaining to fraud alerts generated from digital account opening applications
- Assist with projects, regulatory examinations, internal audits and other tasks as assigned.
- Work with business lines throughout the Bank to assist with fraud investigations and fraud mitigation
- Assist AML Investigations Team with fraud referred cases.
- Review reports pertaining to consumer digital accounts.
- Screen and investigate consumer digital account relink requests.
Qualifications
- BS / BA preferred (or equivalent work / military / law enforcement experience).
- Ability to be a self-starter and ability to problem solve are essential.
- Ability to review account activity for unusual activity is a must.
- 2+ years prior experience in a fraud investigations role, or similar financial crime investigation role.
- 2+ years experience in Banking / Branch Operations.
- Ability to work in a collaborative team environment to ensure the meeting of team deadlines.
- Strong writing skills and communication skills, along with intermediate proficiency with Microsoft Office.
- Ability to adhere to Bank policy and procedures and maintain strict confidentiality.
- Experience with commercial banking is highly desired.
- Ability to conduct analytical research, complete comprehensive reports from the research, and demonstrate an aptitude for problem solving.
- CFE and / or ACAMS certifications preferred.
Benefits you’ll love :
We offer all the important things you'd want like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program.
In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
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