A company is looking for a Supervisor - Call Center (Temporary) to oversee call center staff during open enrollment for the Vermont Health Exchange project.
Key ResponsibilitiesSupervise call center staff to ensure quality standards and adherence to proceduresEvaluate employee performance and recommend personnel actions in collaboration with Human ResourcesIdentify training needs and provide coaching to direct reports to enhance performanceRequired QualificationsBachelor's degree in a related field or equivalent experience3-5 years of relevant professional experience required6 months or more of supervisory or leadership experience preferredPrevious call center experience preferredAbility to maintain confidentiality in all work tasks
Triage Call Center Supervisor - Mental Health
A company is looking for a Triage Call Center Supervisor. ...
Healthcare Call Center Supervisor
Key Responsibilities:Oversee team performance and provide subject matter expertise in healthcare experienceMonitor agent productivity and conduct quality assurance through call monitoringConduct performance evaluations and manage training for new hiresRequired Qualifications, Training, and Education...
Call Center Supervisor
A company is looking for a Bilingual Limited Services Call Center Supervisor. Key Responsibilities:Supervise customer service representatives to ensure quality standards are metInterview, hire, and recommend promotion of contact center staffDevelop work schedules, evaluate job performance, and provi...
Supervisor, Customer Service
The Customer Service Supervisor supervises the day-to-day activities of the Customer Service Representatives (CSRs) and Transportation Coordinators. This position participates in projects and tasks to support Customer Service operations in a manner that provides service excellence, maintains complia...
Contact Center Supervisor
A company is looking for a Contact Center Supervisor to oversee customer service operations and support staff in providing exceptional service. Experience in a multi-channel contact center environment is preferredEmployee-provided high-speed internet is required. Key Responsibilities:Oversee custome...
Senior Clinical Program Manager, Clinical Operations Study Management
The Senior Clinical Program Manager, Clinical Operations Study Management will be responsible for overseeing the execution of clinical trials in oncology and other therapeutic areas, as required. Works with minimal oversight from Clinical Operations Senior Director or Director, in collaboration with...
Call Center Representative Agent Work At Home - Part Time Paid Panelists
No call center representative agent experience needed. Call Center Representative Agent Work At Home - Part Time Remote Paid Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part time remote ...
Supervisor, Customer Service
The Customer Service Supervisor supervises the day-to-day activities of the Customer Service Representatives (CSRs) and Transportation Coordinators. This position participates in projects and tasks to support Customer Service operations in a manner that provides service excellence, maintains complia...
Customer Service Representative
We are seeking a motivated and customer-focused individual to join our team as a Customer Benefits Representative. In this role, you will be responsible for providing outstanding service to our customers, assisting them in understanding and maximizing the benefits they receive from our products/serv...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E...