Technical Services and Training ManagerJohnstone Supply - J Team Group • Hickory, NC, US
Technical Services and Training Manager
Johnstone Supply - J Team Group • Hickory, NC, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description10+ years of experience in HVAC technical service, field service, service management or related roles (manufacturer, distribution experience preferred). Strong knowledge of HVAC systems, components, and installation / service practices. Excellent communication, presentation, and training facilitation skills. Ability to troubleshoot and solve complex technical issues. Experience developing technical training materials and leading training sessions. Strong organizational and project management skills. Proficiency with standard office and presentation software; LMS experience a plus. EPA certification or other HVAC-related certifications preferred. Ability to sit, stand, and move throughout the workday. Occasionally lift HVAC components and parts (up to 50 lbs). Some local travel may be required for training or site support.
Job Description
Job Description
Position Overview
The Technical Services and Training Manager is responsible for leading the technical support, training, and development functions for the company's HVAC product lines. This role ensures that internal teams, customers, and contractor partners receive the technical guidance, education, and support needed to drive product knowledge, customer satisfaction, and operational excellence across the distribution network.
Key Responsibilities
- Provide advanced technical support to internal sales teams, branch personnel, and external customers regarding HVAC products, applications, and troubleshooting.
- Develop and deliver technical training programs for employees, customers, and contractors - including in-person sessions, virtual training, and hands-on demonstrations.
- Manage and develop technical services and training team, activity, processes, and daily operations.
- Maintain up-to-date knowledge of HVAC products, technologies, and industry standards to ensure accurate and timely technical guidance.
- Create and maintain training materials, technical bulletins, and reference guides.
- Support warranty evaluation processes and assist in resolving complex product issues.
- Partner with vendors and manufacturers to coordinate technical certifications and training opportunities.
- Track and analyze training effectiveness and technical support metrics to identify trends, gaps, and opportunities for improvement.
- Collaborate with Sales, Operations, and Purchasing leadership to align technical support and training initiatives with company goals.
- Manage and mentor any technical support or training staff within the department
Qualifications
Physical Requirements
Job Posted by ApplicantPro
serp_jobs.job_alerts.create_a_job
Technical Service Manager • Hickory, NC, US
Job_description.internal_linking.related_jobs
The Technical Services and Training Manager is responsible for leading the technical support, training, and development functions for the company's HVAC product lines.
This role ensures that interna...serp_jobs.internal_linking.show_more
Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market.
For over 45 years, we have provided essentia...serp_jobs.internal_linking.show_more
Are you a people person? Be a First Citizens person.Join our branch team and make a difference.As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operation...serp_jobs.internal_linking.show_more
Purchasing & Auxiliary Services.Gaston College is seeking a skilled and organized Procurement Manager to perform the college’s purchasing activities and oversee the Shipping and Receiving function....serp_jobs.internal_linking.show_more
Development Manager - Construction Manager Training.Nudura Insulated Concrete Forms.The CM Development Manager is responsible for leading and managing all aspects of the CM Associate program, devel...serp_jobs.internal_linking.show_more
Job Overview & Responsibilities : .Join our team as a Clinic Manager, where you'll use evidence-based techniques to transform patients lives.
Your primary responsibilities include evaluating, planning...serp_jobs.internal_linking.show_more
As the team at Zaxbys expands, we're saving a seat for you!.To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.To our t...serp_jobs.internal_linking.show_more
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that.I provide in my application will be processed in line with.I further attest th...serp_jobs.internal_linking.show_more
The Business Services Manager plays a key leadership role in overseeing the operational, financial, and administrative functions of the Schiele Museum of Natural History.
This position is responsibl...serp_jobs.internal_linking.show_more
About Phibro Animal Health Corporation.Phibro Animal Health Corporation.We strive to be a trusted partner with livestock producers, farmers, veterinarians, and consumers who raise or care for farm ...serp_jobs.internal_linking.show_more
PHYSICAL THERAPY ASSISTANT (PTA) - THE FOLEY CENTER AT CHESTNUT RIDGE.Liberty Healthcare and Rehabilitation Services,.We are currently seeking an experienced : .
PHYSICAL THERAPY ASSISTANT (PTA).Work ...serp_jobs.internal_linking.show_more
Technical Support & Account Manager.Respond to customer inquiries regarding technical, product fitment, and installation issues.
Provide knowledgeable and timely solutions to both end users and ...serp_jobs.internal_linking.show_more
Manager of Reliability and Maintenance Programs.Serves the Company as the Manager of Reliability and Maintenance Programs by providing managerial control of the Company program and associated depar...serp_jobs.internal_linking.show_more
This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and / or bathing.Paragon is a virtual dist...serp_jobs.internal_linking.show_more
PHYSICAL THERAPY ASSISTANT (PTA) - THE FOLEY CENTER AT CHESTNUT RIDGE.Liberty Healthcare and Rehabilitation Services,.We are currently seeking an experienced : .
PHYSICAL THERAPY ASSISTANT (PTA).Work ...serp_jobs.internal_linking.show_more
Accenture Song—a new breed of agency that's all about the Experience.For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients.As the world's larg...serp_jobs.internal_linking.show_more
Director Training and Dev - TD07BE.We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies.
Working here means having every opport...serp_jobs.internal_linking.show_more
Join BAYADA as a Habilitation Manager (Qualified Professional).Intellectual and Developmental Disability (I / DD).BAYADA Home Health Care is looking for a dedicated.
Hickory, NC and Shelby, NC offices...serp_jobs.internal_linking.show_more
Make a Difference in Someone's Life!.At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island.
As a team, we provide hope, promote wellness, a...serp_jobs.internal_linking.show_more
Join us in shaping the future of Commercial Banking.As a pivotal member of our team, you will have the opportunity to lead and innovate in a dynamic, client-facing environment.Your expertise will d...serp_jobs.internal_linking.show_more
Technical Services and Training Manager
Johnstone Supply - J Team Group • Hickory, NC, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Environmental Services - Manager in Training
Healthcare Services Group, Inc. • Gastonia, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Operations Services Supervisor (Teller Manager)
First Citizens Bank • Denver, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Procurement Manager
Gaston College • Dallas, North Carolina, United States
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Development Manager - Construction Manager Training
Nudura Insulated Concrete Forms • Charlotte, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Physical Therapist, Clinic Manager
PT Solutions Physical Therapy • Shelby, NC, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Restaurant Assistant Manager
Zaxby's • Wilkesboro, NC, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Center Manager in Training - Relocation Required
Biolife Plasma Services Careers • CHARLOTTE, North Carolina, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
BUSINESS SERVICE MANAGER
Government Jobs • Gastonia, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Technical Service Manager Job Details | Phibro Animal Health
Phibro Animal Health Europe • Charlotte, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
PHYSICAL THERAPY ASSISTANT (PTA) - THE FOLEY CENTER AT CHESTNUT RIDGE
Liberty Health • Blowing Rock, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Technical Support & Account Manager
Kooks • Statesville, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Manager of Reliability and Maintenance Programs
Mountain Air Cargo, Inc. • Denver, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Groom Tech in Training, Petsense
Tractor Supply Company • Sherrills Ford, NC, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
PHYSICAL THERAPY ASSISTANT (PTA) - THE FOLEY CENTER AT CHESTNUT RIDGE
Liberty Health Careers • Blowing Rock, North Carolina, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Field Service Technology Delivery Lead Manager
Accenture • Charlotte, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Technical Insurance Trainer & Curriculum Facilitator
The Hartford • Charlotte, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Habilitation Manager - QP (Job Coach)
BAYADA Home Health Care • Hickory, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Program Manager - Championing Mental Health & Developmental Support; $1K Sign-on Bonus
Monarch • Lincolnton, NC, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Technical Implementation Procedures and Training
JPMorganChase • Charlotte, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted