Customer Service Manager - State Farm Agent Team Member

Kyle Elbin - State Farm Agent
Camp Hill, PA, US
$12-$15 an hour
Full-time

ROLE DESCRIPTION :

As a Customer Service Manager - State Farm Agent Team Member with Kyle Elbin - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.

Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.

We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS :

  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving

BENEFITS :

  • Hourly pay plus commission / bonus
  • Growth potential / Opportunity for advancement within my office
  • Paid time off (vacation and personal / sick days)
  • Valuable career-building experience
  • 30+ days ago
Related jobs
Promoted
Nickdemaio
Mechanicsburg, Pennsylvania

Marketing Service Assistant - State Farm Agent Team Member (Customer Relations Focus)**. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents employees are not employees of State Farm. State Farm agents employees are not employee...

Promoted
Tim Peiffer - State Farm Agent
Harrisburg, Pennsylvania

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. This position is wi...

Promoted
Michelle Kreeger - State Farm Agent
Harrisburg, Pennsylvania

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. This position is wi...

Kyle Elbin - State Farm Agent
Camp Hill, Pennsylvania

As a Customer Service Manager - State Farm Agent Team Member with Kyle Elbin - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with...

Curt Walizer - State Farm Agent
Hershey, Pennsylvania

As an Account Manager - State Farm Agent Team Member for Curt Walizer - State Farm Agent, you are vital to our daily business operations and customers’ success. You improve the lives of our customers by proactively marketing relevant products and services. Establish customer relationships and follow...

Tim Peiffer - State Farm Agent
Enola, Pennsylvania

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As an Agent Team Me...

Brenda Wagner - State Farm Agent
Harrisburg, Pennsylvania

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As an Agent Team Me...

Chick-fil-A
Carlisle, Pennsylvania

Daytime Customer Service Team Members. Chick-fil-A Carlisle is a locally owned and operated Chick-fil-A franchise located in Carlisle, PA that exists to be a positive influence and leave a lasting impact on our team members, guests and community. We are looking for passionate, energetic, servant-min...

Church Mutual Insurance Company
Mechanicsburg, Pennsylvania

As part of a team, provide timely solutions to customers primarily through telephone and email inquiries while optimizing the customer experience. Work collaboratively in a team environment to achieve corporate and team goals to enhance the customer experience. Extensive interaction with all Church ...

Penn State Health
Hershey, Pennsylvania

Currently licensed to practice as a Registered Nurse by state of employment or holds a multistate RN license through the interstate Nurse Licensure Compact. Experience as a case manager, in discharge planning or insurance issues preferred. Penn State Health offers exceptional opportunities to learn ...