Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite / on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and Experience
- Desired Experience :
- Computer OS / Peripherals troubleshooting
- Handling Different PC Operating Systems ( Windows 7 / 8 and 10)
- Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation & troubleshooting
- Excellent customer service and people skills
- Field experience supporting a variety of technologies and services
- Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
Who You Are
- Reliable transportation
- Flexible schedule and commitment to work on demand when required
- Resilient and able to face and resolve conflicts.
- The ability to communicate effectively in both oral and written form with clients and end-users is compulsory.
- Customer-oriented and cool-tempered.
- Works well under -active / Self- player.
Personal Attributes :
- Excellent End-user computing skills.
- Good knowledge of Infrastructure support.
- Strong analytical and problem-solving capabilities
- Well-organized and extremely detail-oriented
- Strong customer service ethic and great communication skills, both oral and written
- Passionate about delivering quality no matter what you are doing
- Can work both independently and in a collaborative team-oriented environment
- A self-starter, motivated to push the limits and think outside of the box
- Fondness for solutions that are simple, elegant, and effective
- Ability to work with and maintain confidential information
In-depth knowledge of :
- Windows OS (e.g. XP, Vista, Windows 7, 10)
- Microsoft Office applications
- PC / Laptop hardware
- PC / Laptop peripherals, including printers
- Mobile devices
Basic knowledge of :
- Active Directory
- Exchange
- Apple OS
- SCCM
IT Qualifications
At least one of the following :
- PC / Laptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification
Experience in a similar role
- 2+ years of relevant experience.
- Ready to travel 10-20 Miles as per the requirement
Perk & Benefits
- Flexible Work Arrangement (Rostering System)
- Experience an array of different IT projects / work cases
- Be your Own Boss! (Take IT requests / work cases of your own choosing)
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @.
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (Lockwood)
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. The ability to communicate effectively in both oral and written form with clients and end-users is compulsory. M...
National Field Support Agent
Do you enjoy using the latest technology to solve problems? Are you able to prioritize, troubleshoot, and problem solve with confidence? Do you embrace change and the fast-paced movement involved in supporting todays customers? Then working as a Field Support Agent in Spectrum Field Operations may b...
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (Billings)
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. The ability to communicate effectively in both oral and written form with clients and end-users is compulsory. M...
National Field Support Agent
Preferred Qualifications Experience: 2 or more years of telecommunications; call center; or high-speed data, video, or voice Field, Support, Agent, Total Rewards, Business Services. Schedule: Ability to work a variety of schedules in-office including mornings, nights, weekends, overnights, and holid...
National Field Support Supervisor
Are you someone who embraces change? Do you love to support customers? Are you a team leader who can institute change management for your team? If so, you might be a great fit for our National Field Support (NFS) Supervisor role, a part of Spectrum's Field Operations Unit. Who You Are Matters Here W...
Field Service Technician
Field Service Tech needed ASAP in Billings, MT for a contract to hire position!. Must be comfortable working a Field position. Our client has an immediate need for a Field Service Tech to cover Billings, MT and surrounding area. Should have prior field service experience. ...
National Field Support Agent
Do you enjoy using the latest technology to solve problems? Are you able to prioritize, troubleshoot, and problem solve with confidence? Do you embrace change and the fast-paced movement involved in supporting today’s customers? Then working as a Field Support Agent in Spectrum Field Operations may ...
IT Support Officer (Dispatch/On Demand Request)
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. The ability to communicate effectively in both oral and written form with clients and end-users is compulsory. M...
Desktop Support Hardware Installation Technician
We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic...
National Field Support Supervisor
Are you someone who embraces change? Do you love to support customers? Are you a team leader who can institute change management for your team? If so, you might be a great fit for our National Field Support (NFS) Supervisor role, a part of Spectrum’s Field Operations Unit. Our mission is to integrat...