Assistant Registrar - Registration/Records

Assistant Registrar - Registration / Records

Description

The Assistant Registrar, Registration and Records is responsible for daily processes which support the Registrar, students, faculty, and staff support operations including : student appeals, transcript processing, excess hours, tuition rebate, enrollment reporting, graduation, academic records updates, and communication processing.

Acts as front line support to staff and students with questions regarding daily processing within the Office of the Registrar including E-services, wait listing, and enrollment procedures.

Ensures front facing Registration communications, publications and websites reflect current policies and practices. Tests processing procedures related to assigned areas, provides training as needed, and ensures appropriate documentation remains current.

Duties :

Interacts with students on a daily basis within the Registrar’s Office, including but not limited to : registration, student appeals, communications, transcripts, and enrollment reporting.

Acts as back up to registration set up, post census processing, and grade reporting.

• Provides first level technical support for processing problems, training, and documentation including student / faculty E-services, and wait listing documentation.
• Assists with testing of processes for patches and fixes or any other implementations involving the Office of the Registrar.
• Assists with the execution of two commencement ceremonies per year.
• Maintains a working knowledge of FERPA (Family Education Rights and Privacy Act), the Buckley Amendment to FERPA, directory information, and the Texas Open Records Act.

Performs related duties as assigned.

Qualifications

Required :

• Bachelor's degree from a regionally accredited, non-profit institution of higher education.
• Three years years of experience in higher education (i.e. student enrollment cycle : Registrar’s Office, Admissions, Financial Aid, or

Advising).

• Must have advanced computer skills including ability to understand database tables, setup, workflow, data flow, and Microsoft Office tools.
• Ability to prioritize a heavy workload including multiple projects at the same time and meet established deadlines.
• Must be detail oriented and able to establish procedures leading to consistent accuracy of work.
• Must have strong written and oral communication skills for purposes of documentation, training, and adherence to policy with external and internal contacts.
• Must have ability to learn quickly and adapt to change and knowledge of working with queries.
• Problem solving skills to help resolve student issues as well as the ability to facilitate identifying technical solutions to business procedural issues.
• Excellent interpersonal skills.

Desired :

Master's degree from a regionally accredited, non-profit institution of higher education.

Experience supervising staff.

Experience using PeopleSoft.

Experience with National Student Clearinghouse enrollment reporting.

Experience evaluating and resolving student issues.

Required Attachments by Candidate : Resume, Cover Letter / Letter of Application