Director, Operations Technology

At Saputo, our best comes from our people. We’re a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us.

Each of our employees is committed to uphold our tradition of care, quality, and passion through food, and together, we foster an environment where we can all make contributions that matter from our manufacturing plants to our office locations and everywhere in-between.

The Director, Operational Technology is responsible for the assessment, design, and support of the Operational Technology systems across the US division to ensure alignment of cyber security, system administration, risk and vulnerability oversight, infrastructure, and technology standards.

The person in this role is responsible for building successful stakeholder relationships with other IT and business key stakeholders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of IT services to meet those needs.

How you will make contributions that matter...

Develop and execute a strategic approach to technology and automation support for various manufacturing, quality, and manufacturing support systems.

Continuously seeks to ensure alignment to customer needs.

• Develop and manage departmental organization, budget, and capital requirements to support divisional projects.
• Assess design and configuration effectiveness of the Operational Technology environment against best practices, benchmarks, and business needs.
• Work closely with cross-functional teams to ensure that OT systems are integrated and protected within business systems and processes
• Build, manage and leverage relationships with third-party vendors on system assessments and remediation planning that reduces security risk and supports divisional business requirements.

Review vendor performance levels and ensure service level agreements are met.

• Development and execution of cybersecurity assessments with internal and third parties the results of which strategies for improving areas of vulnerability are implemented.
• Lead and develop direct reports and indirect IT / OT professionals at various sites and our corporate level, providing leadership, technical direction, guidance, and project support.
• Support the creation of business continuity / disaster recovery plans to include disaster recovery tests, publication of results and corrective / improvement plans.
• With IT, assist in upgrades and equipment installation of new production processes to efficiently add protections to new and existing processes by supporting engineering functions.

You are best suited for the role if you have the following experience, skills, and qualifications

A minimum of 10 years’ experience in information security, setting OT security standards and guidelines (preferable knowledge on NIST CSF).

Bachelor's or Master's degree in computer science, information systems, business administration, related field, or equivalent work experience.

Certified Information Systems Security Professional (CISSP) and / or Certified Information Security Manager (CISM).

Experience in process control systems, networking (topologies and infrastructure), and systems integration in a manufacturing environment (preferable food and beverage).

Experience with developing and managing budgets, schedules, and resources for OT projects.

Knowledge of Manufacturing and Cisco standards (SCADA, HMI, PLC’s, CPWe, CCIE, CCNP).

Knowledge of industrial control systems security standards (NIST SP 800-82, ISA99, ISA / IEC 62443, IEC 61511)

An understanding of the food manufacturing GMPs and the challenges and regulations that govern it, is preferred, with the ability to apply this knowledge to effectively manage OT projects in these environments.

Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one.

Demonstrate effective communication skills in a matrixed environment. Can comfortably communicate across functions.

Able to work independently with attention to detail.

Supports Saputo’s commitment to preserve the environment by following all established policies and procedures related to such preservation.

Reports any identified concerns regarding potential hazards to the environment.

Values that align with the Saputo culture : Respect, Teamwork, Openness, Ownership, Commitment, Integrity, and Passion.

We support and care for our employees by providing them with

Development opportunities that enhance their career fulfillment.

Meaningful compensation & benefits that help them care for their families.

Opportunities to contribute to your community and enhance the lives of others through Saputo products.

Salary Range : $120,000 - $160,000

Salary offers will vary commensurate with experience, education, skills, and training.

Saputo is among the top three cheese producers in the USA and one of the largest producers of extended shelf-life and cultured dairy products.

We have a diversified product portfolio with well-known retail brands, such as Friendship Dairies, Frigo Cheese, Montchevre, Stella and Treasure Cave, and a strong foodservice presence, partnering with chain restaurants and broadline distributors.

Thanks to our countrywide footprint and national and international distribution networks, we're proud to bring our best to our customers and, consumers and have plenty of opportunities for our employees to grow in their own way.

And we do it while also striving to build a healthier future for our people and the communities where we operate, guided by our values and the Saputo Promise.